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ISO Claims Partners

Now known as Verisk

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ISO Claims Partners reviews

2.8

40% would recommend to a friend

(66 total reviews)
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Scott G. Stephenson

62% approve of CEO

41% positive business outlook

ISO Claims Partners has an employee rating of 2.8 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ISO Claims Partners employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

66 reviews
1.0
May 23, 2018

A cult of personality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with most businesses, you'll come across hard-working people who are trying to do the best they can. The organization is committed to professional development - more a Verisk thing than an ISO thing. Parent company Verisk in general is an amazing company and well-positioned to grow in the coming years.

Cons

If you join this organization, there are three considerations: 1. You're basically in a cult-like atmosphere. There's no other way to say it. A personality cult around the president and COO (not Verisk, but ISO) and by extension, the leadership group. You want to see people put comical cut-out pictures of the COO and President in their cubicle to win favor? This is the place. In parallel, the President and COO are only onsite maybe 15 days or so a year. They show up periodically to tell you that you should think and operate like you're working in a startup (be underpaid and take on way more responsibility than you're job title is about). Only problem is ISO is about 250 employees and Verisk is a NASDAQ traded company with over 7000 employees. Not quite a start up. The two leaders, since they're practically never there, rely on an entrenched group of employees / close friends who serve as their spies. You could call this management chain, but that's too kind. The leaders, being as cynical as they are, love true informants. As others have mentioned in Glassdoor reviews, the informant group can be collectively referred to as the 'clique'. 2. Maybe one C-level leader has been a C-level someplace else. As a result the leaership group has zero comparative experience. Business domain knowledge is incredibly important - most of these C-levels have it. But they only know what they know and if you've been 'developed' by a few of the leaders then you end up becoming another cynic with no idea of strategic vision. The leadership group reflects the classic "I'll make 10 disjointed decisions this week and expect the organization to respond." That's not leadership, that's scatterbrained strategic thinking. 3. Turnover. Don't get used to the person in the cubicle to your left or right. The leadership group would chuckle at that statement - cost containment - but it's a bigger issue. Has Verisk corporate has ever done a real ROI analysis around the pure cost to the organization for turnover? How much money is spent continually training new employees? Granted, many of the operations jobs are entry level, but at some point there has to be some reckoning with financials. The HR group at ISO deserves doubled bonuses for all the extra work they have to put it in constantly hiring and on-boarding people.

1.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Some great middle management and individual contributors

Cons

Leadership regularly asks Inner circle to perform inappropriate favors. If you say no you become a target. Top leadership works remotely from another state and only appears for social outings. If they even decide to appear. VP and above all live locally and work from home 99% of time and are allowed flex office hours. Hello 10-2. Top leadership adds all employees on personal Facebook and then makes inappropriate comments regarding appearance & personality. Employees are encouraged to surveillance peers and provide gossip back to leadership. Best gossip lands you a promotion or new office. Continuous stream of feedback over multiple years provided to HR and nothing is done to reduce bad behavior. Leadership continues to ask folks to log positive Glassdoor reviews. Today they will check history to see who accessed Glassdoor at work, if you did you will be a target.

1.0
Dec 19, 2018
Recommend
CEO approval
Business Outlook

Pros

-WFH Friday which is a nice way to do nothing with 20% of your week. -If you "play the game" and placate the three "leaders" you can be their spies which will entitle you to an office, reduced responsibilities, and some nonsense job title. - There are good people here but you have to find them quick since everyone with a marketable skill or conscious leave in a hurry.

Cons

- Total cut throat atmosphere. No one trusts anyone. The three "leaders" act like they're everyone's friends but they and their posse of five or or hangers on have been, and continue to, enrich themselves on the backs of the staff. - President and COO show up about once a month expect much fanfare when they show up. They want praise…nay…they DEMAND praise. They want to stand in front of a PowerPoint slide, crack a few inside jokes, get a few forced laughs, and then send people on their way (with a smile) to slave away towards an unrealistic production goal. If you like cults this is the place for you! - I can think of one person who is a real leader. Everyone else is only out to benefit themselves on the back of the services team and by extension Verisk. The three people who think they are “leaders” think they are running some Silicon Valley startup when it is actually a factory with cubicles. Wearing a sport coat and drinking beer during working hours does not make you a startup. It means you’re an ineffective leader who can rattle off business buzzwords with a champagne buzz.

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Glassdoor has 66 ISO Claims Partners reviews submitted anonymously by ISO Claims Partners employees. Read employee reviews and ratings on Glassdoor to decide if ISO Claims Partners is right for you.