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      JCPenney

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      JCPenney reviews

      3.3

      53% would recommend to a friend

      (13,515 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      36% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      3.0
      Jul 18, 2016

      corporate office mayhem

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      they offer competitive pay relative to other companies within that industry nice campus at the corporate office official classes for training purposes

      Cons

      depending on what department you work in: bad management cut throat environment you are overworked if you want to succeed there HR does not listen to complaints and shares private info with superiors constant change, new CEO comes in and turns everything upside down we used to have 10 friday 'flex' days a year where we could take a half day on friday and the new CEO came in and abolished that practice

      1.0
      Feb 8, 2017

      Home Office Be Careful!

      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great flexibility with salaried employees time, nice on-site amenities (gym/day care/Walgreens/Doctor onsite).

      Cons

      Since the RonJon era, the company has gone downhill fast. Working in the IT arena with the new CIO and her circle of trust, it became unbelievable stressful. New management has no desire to help employees grow their careers. Their focus is bottom line PERIOD. Slashing costs (headcount), early retirement, placing people on improvement plans for no reason other than to get them terminated or moved to another area, no direction, moving jobs over to India; these are just a few of the items witnesses during my tenure. If you are in IT looking at working at JCP; you have been warned. There are so many other opportunities in the DFW area where you will be treated with respect; why take the chance at JCP?

      4.0
      Jan 21, 2013

      Sephora inside JCP Beauty Manager

      Beauty manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program, good pay, very fun atmosphere. It's great to see a company that recognizes positive results while also working with you to become even better at your job.

      Cons

      Since this is a joint venture between Sephora and JC Penney, the two sides would sometimes clash and contradict each other. It was hard to tell who you were supposed to be listening to sometimes. Also, as great as it was working with the Sephora side, the people on the JC Penney side were always miserable and didn't really understand the concept as well as they should have.

      Viewing 1 - 3 of 13,515 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,856 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.