Is Kelly a good company to work for?

Kelly has an overall rating of 3.6 out of 5, based on over 9,286 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 69% of employees would recommend working at Kelly to a friend and 59% have a positive outlook for the business. The best reviews about Kelly have been left by employees working as Data Entry , Consultant and Data Entry Clerk .

Does Kelly pay their employees well?

According to anonymously submitted Glassdoor reviews, Kelly employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kelly. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Kelly?

69% of Kelly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kelly 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Kelly?

Substitute Teacher (526) , Recruiter (270) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (101) , Technical Support (82) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (51) , Senior Recruiter (46) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Good pay starting off and a lot of potential for future promotions for those interested." ((in 605 reviews)); "Work from home advantage is good" ((in 479 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 234 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 166 reviews)); "Paid weekly and flexible hours" ((in 123 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 464 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 257 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 117 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 92 reviews)); "Manager no raise rude extra" ((in 73 reviews))

What are employees saying about Kelly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kelly layoffs and their outlook for job security at Kelly in 2026.

What Kelly locations have received the highest employee ratings?

Longmont , Plaquemine , Clearwater , Fargo , Albuquerque , Gaithersburg , Schaumburg , Gulfport , Salt Lake City , Newport News

Kelly reviews

Compare reviews

3.6

69% would recommend to a friend

(739 total reviews)

Chris Layden

78% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

739 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jun 2, 2026

Special Education

Special education teacher

Recommend

CEO approval

Business Outlook

Pros

Kellys are Awesome All Year Long!

Cons

Kellys are Informative, Compassionate, and Recognizes and Rewards All Employees. I'm Grateful!

4.0

May 14, 2026

Supportive team but limited career growth options

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Great people and supportive colleagues Strong client base with well-known, high-quality companies Good exposure to interesting recruitment challenges and industries

Cons

Limited career advancement opportunities Fewer internal mobility paths or clearly defined progression route

3.0

Apr 30, 2026

Supportive management, but unrealistic metrics and pay cuts

Senior recruiter

Recommend

CEO approval

Business Outlook

Pros

*I love the industry that I recruit within. *I have a very supportive manager who is always on my side even if I mess up. *Lots of AI initiatives including recruiting pilot programs.

Cons

*Recruiters held to unrealistic metrics while the sales teams meet theirs by bringing in impossible to fill roles. (pay rates below market rate/clients with horrible reputations) *Commission percentages were greatly decreased for 2026. I'm already down $15k in direct hire fees in Q1 as compared to what I would have earned in 2025 for the same fills. If I have the same GP numbers this year as last, I'm looking at a $60k loss. *Previously had incredible Top Earners/President's Club trips but that was taken away for 2025 Fiscal Year. They even made it impossible to obtain President's Club status by changing it from top earners in each category to having to hit an unrealistic amount of GP in this down market. *Process changes are often initiated before the details have been determined, leaving employees to scramble and waste time (time is money when working commission) trying to resolve issues.

Kelly Response

1mo

Thank you for sharing this — five-plus years with us means a lot, and we're genuinely glad the work itself and your manager relationship have been meaningful. We hear your concerns about compensation structure and metrics, and we know those changes have had a real impact. Feedback like yours is exactly what helps us evaluate whether our decisions are landing the right way for the people doing the work. We're committed to continuing that conversation internally. — Kelly People Experience Team

Viewing 1 - 3 of 739 Reviews

Jobs at Kelly

Remote Bilingual Spanish Interpreters - NY

Health Insurance Agent

Administrative Assistant

English-Spanish Language Interpreters - Texas

Remote Spanish Interpreter

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Special Education

Supportive team but limited career growth options

Supportive management, but unrealistic metrics and pay cuts

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