Labcorp Client Service Representative reviews

2.9

52% would recommend to a friend

(34 total reviews)
avatar

Adam Schechter

54% approve of CEO

14% positive business outlook

Client Service Representative employees have rated Labcorp with 2.9 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

34 reviews
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO is generous, other than that…

Cons

Pay is definitely not reflective of work load, having a PLB sucks when there is no more left, you will get denied. Theres hardly room for growth. Gotten clients calling saying Labcorp is a bad company, don’t take it to heart but it sucks to hear physicians don’t like the company.

1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

NONE at all so can’t say

Cons

No flexibility with working weekends! Not fair Spanish Representatives do not work weekends. You have to BEG 2 have a weekend off Saturday and Sunday. Stat system and delivery sucks. Patient portals needs to be changed an. horrible

4.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Growth advancement, plenty of resources, continuing education, peer empowerment, great schedule, great commute, excellent benefits and perks.

Cons

It is difficult to get support from leadership, sometimes you are left feeling unsupported and not empowered by leadership. It is hard to accommodate everyone when there is a demand from you from several people. However, in the learning phases trying to make a career of what you are doing. It can be discouraging when you are looking to receive an answer for a request, and your request goes unanswered or you never receive a follow up on your request.

Viewing 1 - 3 of 34 Reviews

Glassdoor has 12,002 Labcorp reviews submitted anonymously by Labcorp employees. Read employee reviews and ratings on Glassdoor to decide if Labcorp is right for you.