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      Lessen

      Engaged Employer

      Lessen Customer Support Associate reviews

      2.1

      14% would recommend to a friend

      (3 total reviews)
      avatar

      Jay McKee

      Not enough data to show CEO approval

      14% positive business outlook

      Ratings by category

      2.1

      Culture & values

      2.1

      Diversity & inclusion

      2.1

      Senior management

      2.0

      Compensation and benefits

      1.9

      Career opportunities

      1.6

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      2.0
      Jun 4, 2024

      Communication communication

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great place to work. Then all the fun things that SMS advertised was flushed out by lessen

      Cons

      Horrible work place, no recognition for hard workers. Promoting people who don’t deserve it.

      1.0
      Feb 20, 2024

      Dead-end call center

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent job security - Decent benefits package - Hybrid

      Cons

      Impossibly difficult to climb. Constantly blind-sided by policy changes and changes in job title expectations. Significant turnover. Management unaware of the employee experience. Really bad work-life balance.

      5.0
      May 29, 2023

      Best Company

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely LOVE SMS Assist. The company is really inclusive, cares about their employees, and a really great work environment.

      Cons

      They’ve implemented a hybrid schedule. It’s really no reason to come into the office. The jobs can truly just be done from home. The pay could be more.

      Related searches: Lessen Customer Support Associate jobs | Lessen Customer Support Associate salaries | Lessen benefits | Lessen interviews
      Lessen reviewsLessen Customer Support Associate reviews

      Glassdoor has 189 Lessen reviews submitted anonymously by Lessen employees. Read employee reviews and ratings on Glassdoor to decide if Lessen is right for you.