Liberty University reviews

3.9

77% would recommend to a friend

(1,722 total reviews)
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Dr. Dondi E. Costin

93% approve of CEO

68% positive business outlook

Liberty University has an employee rating of 3.9 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

I am a graduate and loved my time as a student so working there seemed to be a wonderful opportunity.

Cons

Once you reach your highest pay for that position, you cannot get an increase in pay. The pay is not great to raise a family on and that moved us all from salary to hourly. The new VP is causing upheaval and people are looking to get out of LUO as quickly as they can find a job. He is going to run it in the ground and he'll do it on the backs of the employees who have been dedicated to their job.

2.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Certain departments have very positive leadership, many coworkers are friendly and helpful.

Cons

Physical space is always an issue, most staff are shoved in corners of barely maintained buildings (the Sears building at River ridge, the second floor of the old factory now known as Green, the possibility of the Fort Hill building, etc) often with very limited space and no natural light. Upper administration is a web of family members, close friends of the Falwell's, and what appears from closer inspection to be a sort of popularity-based pecking order that changes quickly. Every few months either a major player is quietly fired and replaced or 'moved' with very little fanfare (most recently the CIO, but before that the director of Student Accounts, which has now rolled under Financial Aid). There are also a fair amount of conflicts of interest with upper leadership owning companies that Liberty subcontracts to. There is a culture of 'conform or go nowhere' that means that people are afraid to speak their mind. However good some of the lower and middle management are, there are certain things they can't fix.

1.0
Mar 24, 2017

It's all fake

Recommend
CEO approval
Business Outlook

Pros

Health benefits are the best you're going to find in Lynchburg

Cons

LU has gone from "Training Champions for Christ" to peddling the gospel for money. The $bottom line$ is all that matters to Liberty University. Current employees are fleeing under new management. Liberty's reputation has been ruined, not only from political endorsements from senior management, but because their employees are extremely unhappy (disrespected, underpaid, and treated as infants). LU is too arrogant to realize that if you treated your employees better, the quality of customer service will increase and so will student retention. I have been told by my direct manager that LU chooses to let good, hard-working employees (with years of experience) leave because they have a "revolving door or fresh college graduates" who continually fill all open spots. We used to have a saying, "If it's Christian, it should be better." Yet, it I have come from secular companies who have treated their employees far better than LU. It's so bad that it took Democratic (questionably Muslim) President Barack Obama to sign an executive order that forced Liberty to pay their employees better, and they STILL didn't give people what they were worth, but instead raised certain higher level people's salaries to meet the bare minimum of $47K/year. I know people with PHDs, who work 50-60+ hours/week and only make $47K/year. Do not think for a second that you will EVER make more than $40K/year at LU (and that's if you stick around long enough and kiss enough butts to happen to land a middle management position... and then once their enrollment numbers start falling again they'll just fire you.

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