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Library of Congress

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Library of Congress reviews

3.7

74% would recommend to a friend

(183 total reviews)
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Carla Hayden

90% approve of CEO

62% positive business outlook

Library of Congress has an employee rating of 3.7 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Library of Congress employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

183 reviews
1.0
Apr 12, 2022

Don't Expect Greatness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quickly teaches what you don't want

Cons

Working at the Library of Congress was the worst experience of my professional life. I would recommend avoiding the agency. Leadership at the executive level and all levels of management are ineffective. They are the walking definition of fraud, abuse, and waste. They act only when something negative appears in the Washington Post or there’s an IG report. Self-interest is the mission of the Library. All levels of management are dysfunctional and finger-pointing is commonplace. Management does not respond to feedback from people doing the work; when ultimately projects are not finished on time or are low quality, management covers for themselves and pushed the failure to employees. Senior Leadership has no interest in changing the culture of the institute and displays retaliator behavior including limiting bonuses and promotions. I have personally witnessed some of the worst behavior and violations of people’s rights. They publicly rejoice in making people miserable.

1.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

There were many great things about the Library of Congress Center for Learning Literacy and Engagement before this new director was hired a few years ago. Read the cons to learn more about her inability to lead and more!

Cons

Want to get yelled at for not being a "yes man?" Want to have someone scream at you for refusing to wear a uniform? Want to be told you should be thankful you even have a job after voicing safety concerns? THEN COME WORK FOR THE CENTER FOR LEARNING LITERACY AND ENGAGEMENT AT THE LIBRARY OF CONGRESS! We used to have great moral in the division, a positive work atmosphere, a culture of collaboration and a sense of pride for the work we did, however, that all changed after she was brought on a few years ago. Allegedly, her old office held a party after she left. She single handedly dismantled programs, forced entire offices quit through bullying, and created an environment of fear. She appointed and hired underqualified people to positions out of favoritism, inserted herself in projects not overseen by our division and picked on staff who didn't say "yes" to everything she did. If you are liked by your colleagues this will make you a direct target for her bullying. She only wants people to like her. At one point she got so desperate (after staff quit working for her, requested transfers and retired) that she (allegedly) started to LIE to people in order to entice them to apply for positions. When they didn't she would (allegedly) yell at them, withhold promotions (allegedly) or transfer them (allegedly) out of spite. Absolutely unhinged! She has had (allegedly) multiple complaints filed against her to HR, EEO, and her supervisors. She has retaliated towards staff by withholding grade promotions, canceling major initiatives and demoting people. I have never met anyone that is as universally disliked by people as her. Directors, chiefs, and staff all avoid her like the plague because of how terrible she is to everyone. She is so insecure in her abilities that she does not thank staff or even recognize them in any forum. If you (someone on her staff) get special recognition by someone on the Library’s Executive committee she will not allow you to work any major event or program ever again. She did this to multiple people because she does not want to be outshined. We have had multiple people quit just this week. This has been normal for her tenure as people want to escape by any means necessary. ALLEGEDLY - ALL THIS STUFF IS ALLEGEDLY, MAYBE AND SUPPOSEDLY!

1.0
Aug 27, 2019

The Seventh Circle of Hell

Recommend
CEO approval
Business Outlook

Pros

Largest collection in the world; prestige of working at LC; good benefits and salary

Cons

will be assigned to do more and more work as people retire with no hope of relief; some employees and managers are senile, forgetting names and sleeping at meetings; rules about telework, leave, etc. are not enforce equally; you may think you can outlast incompetent managers because you are so much younger than them, but you won't--they will only leave feet first

Viewing 1 - 3 of 183 Reviews

Glassdoor has 265 Library of Congress reviews submitted anonymously by Library of Congress employees. Read employee reviews and ratings on Glassdoor to decide if Library of Congress is right for you.