Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
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Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture very good people

Cons

Tech stack is a little shaky

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Lumen Response
2w
Thank you for your insight into working at Lumen. We value your input. We recognize how tack stacks can be shaky. We're committed to helping our leaders grow so that we can all succeed together. We're glad you enjoy our culture and people. Thank you again for your feedback. We're happy to have you on the team!
5.0
Apr 8, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Fully remote, good pay and benefits, flexible schedule, great work life balance

Cons

Changing industry landscape, affected by lay offs

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Lumen Response
1mo
Thank you for sharing your thoughts. Because of feedback like yours, we get better every day. We're sorry to read that you have had negative experiences with the changing industry landscape due to layoffs. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad to hear that you valued our agile working model, compensation practices, benefits, and work-life balance. We are committed to ensuring that we can all succeed together. Thank you again for your feedback. We truly wish you the best of luck!
5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management! Focus is on the work and getting it done.

Cons

Like every where else, enormous workload and multitasking.

avatar
Lumen Response
2mo
Thank you for your insight into working at Lumen. We appreciate your feedback. We recognize that workloads and multitasking can be challenging. We're committed to showing up for each other every day so we can commit to the team's collective success. Great to hear that you valued support from management and our emphasis on focus. We wish you all the best with the next step in your career. Thank you for all the time you spent at Lumen!
Viewing 1 - 3 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.