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Mount Sinai Health System

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Mount Sinai Health System reviews

3.6

66% would recommend to a friend

(4,299 total reviews)
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Brendan G. Carr, MD, MA, MS

60% approve of CEO

55% positive business outlook

Mount Sinai Health System has an employee rating of 3.6 out of 5 stars, based on 4,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mount Sinai Health System employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

There's a La Quotidien and Dunkin Donuts just across the street, which is important because the hospital is in East Harlem and you won't want to venture more than a block or two in any direction.

Cons

They put me through a rigorous screening and onboarding process that took 4 months. Then when they hired me, they reneged on a verbal commitment to reimburse me $2,500 for moving expenses, citing a "change in policy" (during the protracted onboarding process). I hemorrhaged a lot of cash due to these factors. Then they let me go after 3.5 months simply because a new doctor they on-boarded 2 days after me thought a former associate (who was also a good friend, AKA crony) would be better in my position. (Both the new doctor and his friend were over 70 years old and came out of retirement to join Sinai). I had just signed a lease! The doctors couldn't even deliver the news personally. They had HR do it. And citing policy again, because the termination occurred during the probationary period, they could not make themselves available to me for a reference. I thought the timing of the termination was a bit suspicious but then I learned they fired me 3 days before I qualified for unemployment benefits. They were in the middle of a hiring binge and had hired about 100 new staff a week for the past year, so I suspect this is a racket where Sinai casually hires a lot of people and uses their probationary mechanism to let many of them go and just before they qualify for unemployment. (This way Sinai avoids increases in their unemployment insurance rate). So I was happy I left with some of the documents I was working on or else I'd have nothing to show for my time there, but then I began receiving threatening emails from the Chief Counsel at the behest of the doctors and the Compliance officers, claiming Sinai and only Sinai are the rightful owners of anything I produced there. The threats included the New York State police and the Department of Justice. (If you so a web search on Sinai legal activities, you'll find evidence that they like to resort to aggressive scorched-earth tactics. Fortunately Judge Bermann did not allow them to use such tactics to quash a qui tam whistle-blower lawsuit that has been filed against them on behalf of staff claiming the hospital is engaged in Medicare fraud). If that weren't enough, they neglected to send me my W-2. And while I was there, they never gave me a dedicated workstation. No office. No cube. They eventually got me an inadequate laptop (though I had no place to sit with it except the floor) and no means to print documents. They let me use one of the primitive PCs that are reserved for monitors, and they kicked me off the PC whenever a monitor needed it. The administrator in charge of delegating these resources yelled at me during our introductory meeting, claiming the doctors who hired me never informed her I was in their plans. I was told that for that reason, I would never be given a proper workstation. The hospital is very invasive and sanctimonious. They expect nothing but excellence from their employees, which is astonishing considering all the substandard work I witnessed while I was there. And the hospital is always threatening to invade your bloodstream. The pre-employment drug screen was not enough. They like to herd employees into what they call the 8-hour annual health assessment, a comprehensive physical. And you never know exactly when it's coming. They also like to taut their policy of random drug testing. And based on the EPIC data dumps I reviewed, they're always drug testing their cancer patients.

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

* Brand Name * Significant Market Share in NYC * Ok Benefits * Cutting edge initiatives * Telecommute option available

Cons

* Zero shot at promotion unless you are a favorite or fake * No raises / increase / bonus - staff essentially on salary from 3 years ago * Management takes lion share of budgeted salary while complaining of finances * Extremely toxic, highly political & unprofessional leadership structure based on favoritism * Departments are silos - no cross communication * Doctors tend to carry more power & weight then your own management * Extreme drive cost savings & penny pinching on multi-million dollar projects which impacts quality of care * Intense workload with minimal to no resources * Unrealistic timelines - insignificant requests are deemed critical * Too many unnecessary meetings and lots of useless administrative work * Sense that layoffs loom in future due to extreme cost savings drive * Redundant staff due to mergers and acquisitions * Leadership completely lacks competency, ability, professionalism and charisma to lead

1.0
Feb 14, 2015

Not the best work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. At this point, I really do not have anything positive to say about MSH.

Cons

-no support -no cost-of-living increases; you have to fight to get even a 3% raise -the salary in my offer letter was $17,000 lower than what was discussed during the interview. I did negotiate but they only offered $5,000 more and said the salary can be renegotiated after my probation period.

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