Does Music & Arts pay their employees well?

According to anonymously submitted Glassdoor reviews, Music & Arts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Music & Arts. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Music & Arts?

33% of Music & Arts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Music & Arts 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Music & Arts?

Senior Sales Associate (100) , Store Manager (42) , Sales Associate (41) , Educational Sales Representative (22) , Music Teacher (20) , Retail Sales Associate (19) , Retail Store Manager (13) , Teacher (12) , Piano Teacher (11) , Music Instructor (10) , Instructor (8) , Educational Representative (6) , District Manager (5) , Full Time Sales Associate (5) , Sales (5)

What are the pros of working at Music & Arts according to real employee reviews?

"Great for people looking to develop sales tactics while selling products they actually care about." ((in 41 reviews)); "Great customers and coworkers!" ((in 31 reviews)); "The job offers some good benefits for full" ((in 18 reviews)); "Flexible hours (good for people in college)" ((in 16 reviews)); "Flexible scheduling" ((in 12 reviews))

What are the cons of working at Music & Arts according to real employee reviews?

"Hard to hold onto good employees because they either get promoted to bigger stores or move on to other companies because their pay is low." ((in 69 reviews)); "Poor management, bad company overall" ((in 34 reviews)); "Upper management has absolutely no idea about the challenges associates face while working in the store." ((in 33 reviews)); "4% commission, depending on how much you go over your sales goal." ((in 22 reviews)); "My state went without a regional manager for over a year once." ((in 18 reviews))

What are employees saying about Music & Arts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Music & Arts layoffs and their outlook for job security at Music & Arts in 2026.

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Music & Arts

Music & Arts reviews

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2.8

33% would recommend to a friend

(567 total reviews)

Jeff Gottlieb

22% approve of CEO

15% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Career opportunities

2.3

Compensation and benefits

2.2

Senior management

Music & Arts has an employee rating of 2.8 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Music & Arts employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

1.0

Jun 4, 2026

Toxic culture with high turnover and poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unfortunately, very few. A paycheck, perhaps.

Cons

The company has moved away from the family-oriented culture that once made it a great place to work. High turnover, inconsistent leadership, and a lack of accountability have negatively impacted employee morale. Poor management behaviors are often tolerated, while the business continues to face operational and growth challenges.

1.0

Jun 3, 2026

Run far, far away. Work/Shop Local, not this

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have reasonable co workers, you might have a good day once a week. DO NOT WORK AT MUSIC & ARTS / GUITAR CENTER. SUPPORT LOCAL

Cons

Where to begin. Everything is so fake. Fake love, fake quality products, fake ethics, fake passion. You will hate your life after you realize the ceo and everyone under him is under immense amount of pressure to perform or get canned. Way too corporate. You will receive no help, just a pat on the back and good lucks. You are a call center no matter if you are a manager or full time or part time - get ready to make thousands of phone calls. You are treated like a piece of dirt. No work life balance at all. Team meetings on your “off” days. No growth in the company. The worst kind of retail culture resides here. DO NOT WORK FOR GUITAR CENTER OR MUSIC & ARTS. SUPPORT LOCAL

2.0

May 28, 2026

Great product but unrealistic sales goals and micromanagement

Store manager

Recommend

CEO approval

Business Outlook

Pros

Fun product to sell and talk about. Lessons program is great and builds community.

Cons

Don’t adjust sales goals to reflect economic reality—leading to unrealistic expectations. Extremely micro-managing

Viewing 1 - 3 of 567 Reviews

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Jobs at Music & Arts

Warehouse Delivery Driver

Administrative Assistant, Seasonal

Warehouse Delivery Driver - Remote

Franklin, TN

View job