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NiSource

NiSource Customer Service Representative CSR reviews

4.1

76% would recommend to a friend

(10 total reviews)

Lloyd Yates

Not enough data to show CEO approval

75% positive business outlook

Ratings by category

4.8

Compensation and benefits

4.6

Diversity & inclusion

4.5

Culture & values

4.3

Work/Life balance

3.8

Career opportunities

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10 reviews

4.0

Mar 28, 2025

A good place to grow

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

work from home, and good benefits.

Cons

micromanagement. and a lot of expectations

5.0

Mar 8, 2025

Great benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home, decent schedule, great starting pay and benefits

Cons

Training is lengthy, but only touches the tip of the iceberg, field communication needs streamlined, tools being utilized are somewhat outdated

3.0

Oct 19, 2024

I wouldn't go back

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Ample PTO. Great short term disability coverage. Good pay.

Cons

High stress job. People scream at you daily and you are expected to tolerate it.

Viewing 1 - 3 of 10 Reviews

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NiSource reviews NiSource Customer Service Representative (CSR) reviews