Omnicell reviews

3.8

72% would recommend to a friend

(811 total reviews)
avatar

Randall A. Lipps

78% approve of CEO

66% positive business outlook

Omnicell has an employee rating of 3.8 out of 5 stars, based on 811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Omnicell employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

811 reviews
2.0
May 17, 2018

A lot of room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is always work to be done, so there is never a dull moment. Some folks work remote, which helps with life/work balance. Most of the employees are great people with an incredible amount of drive and skill. The Mountain View office is great.

Cons

Where to begin? After 10+ years so much has changed with this company (as you'd expect). It used to be a company that valued employees and growth. Today, there are simply too many chiefs. And many of those leaders are arrogant, entitled, and self-absorbed (especially the Field leadership). Corporate leadership seems to be snuffed when they rock the boat too much. Gone are the days of pointing out ways to improve the company. Passed my 2, 5, and 10 year anniversaries with the company with no acknowledgment from anyone in the organization (except those I actually told). That sort of lack of appreciation is unacceptable. HR leadership is crass and very authoritarian - they are not the support system the employees truly need. The benefits are okay, but the competition is really beating them out. There are others in the tech space offering 6% and 8% 401k matches. And no, not everyone wants to put their hard earned money into a stock. Yes, it used to be profitable. But what are you going to do now to make up for the stagnation? They will tell you they offer a low 401k match because of the ESPP stock plan, but not everyone is as trustworthy of your finance management as you. Plus the stock buy right now is a loss if you sell short term. The acquisition of Aesynt has been a disaster. The Aesynt team is belligerent, highly political, and overrated. Their resumes speak much higher of their talent than their actual work efforts. And with no applied leadership to get the Aeysnt employees to play nice, they are tearing the Omnicell culture apart. Salaries are okay, but competition typically pays more. Omnicell recently paid their Field employees a few thousand more because they were getting so much flack for underpaying their staff, and also because the hiring managers couldn't fill the positions with such low salaries. The leadership has a budget to hire, but will almost always tell the hiring managers to hire at the lowest level of the salary range to save a few thousand dollars, regardless of the talent of the new hire. And the funny part, all of us were dealt the same hand. It is quintessential "passing the buck", as we were underpaid, and now we are told to underpay others. The greed is rampant. The products are being released way too quickly, meaning rushed testing cycles and half-baked solutions that require more work for the Field, and headaches for our clients. The ship is taking on water, and employees are leaving in droves. Those who are joining lately don't seem to be staying long. Hopefully, the ship will not sink.

2.0
Aug 5, 2020

Evolving... To What??

Recommend
CEO approval
Business Outlook

Pros

Great product, very helpful to improve efficiencies at hospitals. There are some GREAT folks at Omnicell that make up for missing or broken processes - team work makes projects successful.

Cons

Some success, despite ourselves, too many road blocks, no respect. Sr. Mgmt don't listen to thier management teams. Schedule is king, move too fast resulting in less than our best quality, proven at the customer instead of in the lab; tons and tons of ECOs to correct. Mgmt push for cost reductions at the same time teams are correcting quality issues, great idea, bad timing and execution. Mgmt pushed incomplete or incompatible Cranberry, PA QA processes to MTV, CA not designed for their products. Complications for complications sake, besides 90% we were already doing but under another name. Many I see rate Randy high, but I suspect he, Peter and Board are behind the hundreds laid offs (in the middle of a pandemic). Pair layoffs over the last year to a motto on coffee cups they handed out, "Relationships Matter", and you have to laugh. Many who where "Omnicell" in their knowledge let go...bad idea. New Sr. folks hired making changes and criticisms they know nothing about, brute forcing change, collaboration is a memory. New managers hiring their nationalities, this is stupid obvious, flabbergasting how HR legally turns a blind eye. HR has been worthless to this manager. Interviewees should pass on working at this company until they figure out where they are going and implement all changes. But then, you have managers to deal with.

2.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Some teams get to work with modern tech before it goes mainstream. Most have heavy exposure to enterprise messaging bus platforms like masstransit and modern SPA frameworks like angular.js. Historically high attrition rates from the engineers afforded us a lax dress code that allows for blue jeans every day. Guys who wear t-shirts and sandals don't seem to catch too much flack. Time clock is not super strict. Pace of work is mostly kept at sustainable levels. Good on-site gym. Some teams may work from home occasionally. Great on-call pay structure Great employee stock purchase plan.

Cons

401k match is capped at $2,000. Substantive specialization of talents is highly discouraged by managers so that it is harder to escape the longer you are here. The ideal candidate is a jack of all trades, master of none. Employee opinion surveys are rarely met with material change. Two years in a row the employees resoundingly said that health insurance was the top dissatisfier. Rather than take this and actually do something worthwhile about it, the employees were given a series of re-education meetings to mansplain how our insurance coverage and cost structure isn't as bad as we all think. Firefighters extinguishing their own software arson are frequently rewarded with presidents medals of achievement and promotions while the teams producing sustainable quality are looked down upon. Agile implementation is a bit of a joke. Every project manager and their superiors want to turn story points into hour commitments on a multi-month plan. Most of the business analysts are incapable of having customer value centric discussions or making product decisions that the customers actually like. Ask about how they had a whole dev tribe labor on supplier configuration in EMM for months only to have it rejected because every customer hated it. To be fair, most of this anti-agile pressure comes from the budgeting process. Every touch point outside of software development has never been in an agile organization, so when software dev announced, on its own, that they were going agile, you could understand that an impedance mismatch would create. Hardware team's software is dailywtf.com worthy. It's like taking a time machine to 1996 when you deal with them. Several hardware centric product failures like the windows robot project have not deterred them from course corrections either. The same managers, developers, tools, tech are all in place for all the new hardware initiatives. Above all else, it has been most dissatisfying to make features in products that we rarely get to improve on. The rough draft gets shipped and little ever gets cleaned up. Also not entirely convinced that the employee grading represents a meritocracy. I have spent an abnormally high amount of time coaching up to level 3 and 4 developers on 101 programming topics.

Viewing 1 - 3 of 811 Reviews

Glassdoor has 913 Omnicell reviews submitted anonymously by Omnicell employees. Read employee reviews and ratings on Glassdoor to decide if Omnicell is right for you.