Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at OnTrac?

30% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (56) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Friendly people" ((in 19 reviews)); "People and money are good" ((in 16 reviews)); "• friendly coworkers" ((in 10 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews)); "Flexible Schedule" ((in 6 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"Low pay and 1099!!!!" ((in 36 reviews)); "no process, no logistics, route localization, bad managers, bad staffs" ((in 16 reviews)); "Upper management can not be the best but most are very nice." ((in 13 reviews)); "I work quite long hours in my job." ((in 13 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What OnTrac locations have received the highest employee ratings?

Phoenix , Henderson , Redlands , Cincinnati

OnTrac reviews

Compare reviews

2.7

30% would recommend to a friend

(590 total reviews)

Mike Brown

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

2.3

Senior management

OnTrac has an employee rating of 2.7 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is 23% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

590 reviews

4.0

Jun 1, 2026

Focused on career growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OnTrac is focused on internal career growth and ways to improve employee engagement and benefits.

Cons

OnTrac went through a recent large merger and has gone through a lot of change in leadership, policies and procedures. The environment is more beneficial for someone who excels at change management.

OnTrac Response

5d

Thank you for taking the time to share your experience! We’re really glad to hear you’ve seen opportunities for career growth and improvements in employee engagement and benefits during your time with the team. Our operations move fast, and periods of change can bring new challenges, but it’s the people who make the difference every day. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.

1.0

Nov 11, 2010

Shame on Amazon!!

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Great business model and potential for all around wins for all involved.

Cons

This company's business model is centered on having all drivers serve as independent contractors. I signed a contract submitted personal information only to be told my background check hasn't come back yet (which I never consented to) and the work I've have been given is completely outside of the Amazon .com exclusive work in the contract. Instead I've been doing regular courier work for a small fraction of the pay agreed to in the contract. I'm beginning to wonder if Amazon is pulling back work from them. Very unprofessional dishonest and secretive. Stay away...

1.0

Mar 21, 2015

Beyond horrible company

Customer service

Recommend

CEO approval

Business Outlook

Pros

you will be hired if: You have zero qualifications Zero education No work ethic Can tie your own shoes (or know how to ask someone to assist you) Agree to sexual favors Have some form of addiction Are homeless Felony charge? Yes please Have the ability to sell or steal drugs at work How do you get promoted? Sleep with the boss of course!

Cons

This company is beyond a joke. From their lack of professionalism to the entire staff of thieves. From management to sorters all those "missing" packages are displayed proudly in their homes. I feel like this "company" is an ongoing joke. Management doesn't care about all their departments equally. The pay is beyond a joke. This is a great job for someone who possibly is a meth addict as they are probably brain dead enough to deal with this crap. The saddest part of this job is that nearly 80% of the people who work for the company are still on some form of government assistance because working for this company alone won't sustain an individual.

Viewing 1 - 3 of 590 Reviews

Jobs at OnTrac

Shipper Experience Manager

Shipper Experience Manager

Shipper Operations Manager | E-Comm Logistics

Shipper Experience Manager

OnTrac

OnTrac reviews

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Focused on career growth

Shame on Amazon!!

Beyond horrible company

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