OneSupport Level II Tech Support reviews

4.0

40% would recommend to a friend

(10 total reviews)
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Anthony Herrera

42% approve of CEO

2% positive business outlook

Reviews by job title

10 reviews
4.0
Oct 28, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Work from home. Business unit is professional and offers decent benefits

Cons

No sick time off. Have to accumulate PTO.

2.0
Sep 16, 2015
Recommend
CEO approval
Business Outlook

Pros

somewhat flexible scheduling, work at home, some team leaders are good people but they have no real power to make change in the company.

Cons

-Additional tasks and requirements are constantly added, never removed -Raises are small and you reach a (very low) cap quickly This should be treated as a temporary solution for you, anyone can get a job here but you should look for a better one every day. It wont get better, the pay hasn't changed in the past 5 years but the workload has increased significantly. There is never good news. The training is very bad, they basically expect everyone to figure it out on the fly.

2.0
Aug 19, 2015

Level 2 Specialist

Recommend
CEO approval
Business Outlook

Pros

Work from home, very flexible schedule, ability to move up in the company and open door policy in most cases. Very active with health considerations with different health programs.

Cons

Lack of training, underpaid for the amount of work required. Very unorganized and does not treat women as fair as men and HORRIBLE benefits

Viewing 1 - 3 of 10 Reviews

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