Question 1

Is OneSupport a good company to work for as a Tech Support Representative?

Accepted Answer

Tech Support Representative professionals working at OneSupport have rated their employer with 3.1 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of OneSupport employees being 2.9 out of 5 stars. Search open Tech Support Representative Jobs at OneSupport now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at OneSupport.

Question 2

Does OneSupport pay Tech Support Representative employees well?

Accepted Answer

Tech Support Representative professionals rate their compensation and benefits at OneSupport with 3.2 out of 5 stars based on 32 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries and benefits at OneSupport.

Question 3

How happy are Tech Support Representative professionals working at OneSupport?

Accepted Answer

47% of Tech Support Representative employees at OneSupport would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Tech Support Representative professionals have also rated OneSupport with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.5 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at OneSupport?

Accepted Answer

Customer Service Representative (89), Technical Support Representative (86), Tech Support Representative (32), Technical Support (29), Customer Service Representative (CSR) (21), TSR L1 (18), Tech Support (18), Tier One Tech Support (11), TSR (8), Team Leader (8), Technical Support Specialist (8), Technician (8), Customer Service (7), Customer Care Representative (6), Customer Support Representative (6)

Question 5

What are the pros of working at OneSupport according to real employee reviews?

Accepted Answer

"Almost impossible to get fired, totally remote positions available, flexible work from home schedule" ((in 183 reviews)); "flexible schedule great for students" ((in 45 reviews)); "great people to work with" ((in 29 reviews)); "Being a Work at home agent with flexible hours is great and allows you the ability to get things done around the home." ((in 28 reviews)); "The benefits are good too" ((in 23 reviews))

Question 6

What are the cons of working at OneSupport according to real employee reviews?

Accepted Answer

"Very low pay for tech support considering we have to deal with irate customers on a daily basis and the stress we go through." ((in 141 reviews)); "Poor training." ((in 69 reviews)); "Hard work goes unnoticed for the most part, you can get a 50 cent raise, but only once regardless of how much you do." ((in 15 reviews)); "When you are being screamed at, and the customer requests a supervisor, it takes about 20 min for a supervisor to contact you back." ((in 13 reviews)); "Upper Management is completely disconnected." ((in 12 reviews))

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