Pay is awful. No real way to move up. Pay raises 2%
Pros
Good benefits; excellent work life balance and flexible schedules. Work from home is the norm for mortgage lending. 401k Match and a Pension. Health benefits are pretty good. You do have to play their little games to get extra HSA $$.
Cons
You are lucky to get a 2% raise. If you meet all expectations you get a 2% raise. Exceed Expectations you will get 2.5% raise and they will make it like it is the biggest raise ever. I have tried to move up and like others, jobs are posted, people apply and they pull down the requisition for no reason. People in my department have applied for 30 -40 posted positions but no one has been moved or even given an interview. But they expect us to live off 2% raises and no bonuses. I have other lenders throwing money at me to leave and I am so close, if I can only give up the 4 weeks vacation to start over.