Pacaso reviews

4.3

80% would recommend to a friend

(137 total reviews)
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Austin Allison

83% approve of CEO

79% positive business outlook

Pacaso has an employee rating of 4.3 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pacaso employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

137 reviews
2.0
Jun 5, 2023

Unfortunately, likely to fail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other than remote work, nothing is coming to mind.

Cons

No 401k match, expensive health care premiums, extremely siloed teams. To expand further, the recent negative reviews are accurate. The revenue team is now very small and most have worked together at other companies. This has led to a ton of favoritism and keeping the wrong people in the wrong roles. Acquisitions is down to just two people. The working relationship between sales and acquisitions is nonexistent with both teams regularly pointing fingers for what is wrong. Several top executives have left or been forced out and the team “pivots” each month trying to solve the issues. The “macro environment” is regularly blamed, but these issues start with leadership.

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Pacaso Response
2y
Thank you for taking the time to leave a review. I am sorry to hear you've had a negative experience at Pacaso, but I very much appreciate your feedback and take it seriously. Noted on your concerns raised regarding the lack of a 401k match, and healthcare premiums. We've improved our benefits packages every year and will continue to do so. Regarding your comments regarding siloed teams and cross functional collaboration, rowing together is a core value at Pacaso so I encourage you to reach out directly to your manager or the people team so we can learn more about where some of these perceived blockers are so that we can address them. Thank you again for taking the time to leave this review. Austin, Co-Founder and CEO.
3.0
Jul 21, 2022

Company with bright future

Recommend
CEO approval
Business Outlook

Pros

Senior leadership is amazing. They take culture very seriously and genuinely strive to make Pacaso a great place to work. They obviously have a great product to sell.

Cons

Having been founded by ex-Zillow execs, the company is heavily loaded with zillow employees. It seems as though Zillow was cherry-picked and so you may feel very much outside of the circle if you're not coming from Zillow. A recent employee said to me, "Is it a popularity contest here? It feels like a popularity contest." I tend to agree.

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Pacaso Response
3y
Thank you for this thoughtful review. I appreciate you recognizing how important culture is to our long-term success. To address your comments on the Zillow representation - I agree that we started out with a lot of former Zillow representation and that we can do better on this front in the future. Diversity of experience is really important to us, and I’m happy that our percentage of former Zillow talent has gone down significantly as we've grown the company over the past year. We have crew members that come from a wide breath of industries and backgrounds, so I believe we are headed in the right direction. Please reach out to your HR Business Partner or me directly to share specific feedback around your experience if there is something we could be doing to continue to build a more inclusive environment. Thanks again for this review and for being part of our Crew! Austin, Co-Founder and CEO
1.0
Apr 28, 2023

Won’t last long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote work with solid benefits.

Cons

Upper management is clueless and out of touch. It’s only a matter of time before the company goes under.

Viewing 1 - 3 of 137 Reviews

Glassdoor has 140 Pacaso reviews submitted anonymously by Pacaso employees. Read employee reviews and ratings on Glassdoor to decide if Pacaso is right for you.