PayByPhone reviews

The company relies heavily on external contractors, which means full-time engineers spend much of their time coordinating, unblocking, and reviewing contractor work rather than developing features themselves. Large time zone gaps with contractors require very early or off-hours meetings. Work frequently stalls on relatively minor issues, creating delays and reducing overall productivity. Full-time engineers often need to complete or rework tasks that were assigned to contractors overnight. Tasks must be broken down into extremely detailed, step-by-step instructions to ensure contractor deliverables meet expectations. Code reviews are dominated by large contractor-created pull requests that often lack testing and do not consistently follow company standards. Quality and process issues tend to repeat, making it difficult to see sustained improvement over time.

Toxic work culture, people are overworked and constantly being pushed to deliver more and more with no recognition for the efforts from the management. Also the salary is on the low side.