PerfectServe reviews

4.5

91% would recommend to a friend

(286 total reviews)
avatar

Guillaume Castel

98% approve of CEO

93% positive business outlook

PerfectServe has an employee rating of 4.5 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
5.0
Apr 3, 2026

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Remote first culture, great people, great training, and flexible work-life balance. The people are amazing and supportive. Everyone is always willing to help out others. No toxicity whatsoever, and I don't get the Sunday scaries here ever.

Cons

A bit busy at times and more compensation is always nice but there's really nothing I can point out as a negative.

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PerfectServe Response
1mo
Thanks so much for submitting this review! Our Technical Consultants are a HUGE part of setting customers up for long-term success, so thanks as well for the important work you do every day. We're thrilled to hear you've enjoyed your time at PerfectServe with the other incredible people who work here!
2.0
Feb 8, 2016

Life in a leadership vacuum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very fine people working at PerfectServe throughout the organization. Sales continue to trickle in despite a palpable feeling of desperation and a handful of significant sales strategy changes over the last number of years. There is a nice level of autonomy, outside of the support center, due to a fair amount of management and executives being either remote or constantly traveling. If you don't care about company culture then you can make a comfortable salary without having to output much.

Cons

The company has gone through numerous significant changes in direction in the last few years. The technology is hilariously outdated and weak. Competition has increased. Senior leadership is mostly remote and middle management is left guessing at what to do next. The uncertainty generated by leadership decisions has led to silos where management has become territorial and petty. There is more CYA happening than actual value-added work. That atmosphere makes it impossible for honest feedback to be given without fear of retaliation. The culture is broken thanks mostly to directives made by executives through human capital.

1.0
Apr 18, 2016

Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I still have a job while I am searching for a new job. This place is hell on earth. No person should have to be subject to the treatment in this place. There are NO pros to this company.

Cons

These people are cruel. They walk around with their little laptops and they think they know everything. They are actually the dumbest people I have ever met. Even upper management is extremely ineffective. Stay away from this place if you want to be happy with your job. I wish someone had told me how bad this place was before I quit my previous job which I was there for 17 years. This place has messed up my life. Stay away!!!

Viewing 1 - 3 of 286 Reviews

Glassdoor has 291 PerfectServe reviews submitted anonymously by PerfectServe employees. Read employee reviews and ratings on Glassdoor to decide if PerfectServe is right for you.