Pinnacle Live reviews

4.0

76% would recommend to a friend

(48 total reviews)

66% positive business outlook

Pinnacle Live has an employee rating of 4.0 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

48 reviews
1.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

the pros are the fact that you don't usually have to pay for your own food throughout the week depending on what location you're at.

Cons

Cons are the fact that you could work with the company and show up when they need you most but that still won't be enough for the company to pay you the base pay of what you should make as an entry level technician. No matter your experience.

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Pinnacle Live Response
1y
Thank you for sharing a review of Pinnacle Live as a current team member. We are aware of the pay concern and appreciate your ongoing efforts in elevating expectations. Your time and hard work at Pinnacle Live is highly valued and we are actively working to resolve this concern.
1.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The only good things that I can say about this company is that they offer great benefits for full time employees, their equipment is all brand new, and they pay decently compared to other in house A/V companies.

Cons

From the top down, management is very poor. There is a lack of professionalism and experience that runs through most of the hand selected management. Most of the techs that I have met are miserable and don't get any support from upper management. There is bullying, harassment, and favoritism going on all over and they don't give proper breaks.

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Pinnacle Live Response
1y
Thank you for sharing your insights with us. We are committed to addressing the concerns you’ve raised. We are continually improving our communication amongst management alongside the overall experience of our team members. Your feedback is invaluable in helping us achieve this.
1.0
Apr 24, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

They were quick to bring me in initially

Cons

Worked 6 hours from October 2023 through April 2023 Only received a butt dial in November 2023 where they told me "hopefully we'll have something for you soon." Tried to reach out to get updates on my position to no avail for months Only received a reply once I said due to their lack of response I was assuming I was let go and needed to file for unemployment Me: "Hey just checking in. It's been awhile since I've heard anything from ya'll, was under the impression when I got hired that I'd be working a little more." No response for 2 days Me: "I'm going to assume from the lack of response that I've been let go and need to start filing for unemployment. This has been extremely unprofessional and I will be sure to share my experience." 1st Response: "Hey buddy, sorry I missed your previous text. We have several on call technicians that we rotate through on an as needed basis. There may be some full time positions through another AV company in town. Keep your eye out for that." 2nd Response: "I can also recommend a few labor brokers that you could work through if you need that info." Me: "First, don't call me buddy. I appreciate the opportunity but you cannot deny how unprofessional this looks. I went months without working or hearing anything about my position, it's ridiculous." 3rd Response: "Sory if there was a misunderstanding about what part time on call is. If you would like contact information for a few local labor brokers please let me know." Me: "I think I'll take my trust elsewhere, plenty of places willing to help a disabled person find a reliable job. Hope you communicate better with your other employees."

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Pinnacle Live Response
1y
We’re very open to any constructive criticism from any of our former employees. We appreciate you bringing these concerns to our attention. We are striving to continually create a positive and communicative work environment. Your feedback is essential in guiding our efforts to improve. Thank you for helping us grow.
Viewing 1 - 3 of 48 Reviews

Glassdoor has 49 Pinnacle Live reviews submitted anonymously by Pinnacle Live employees. Read employee reviews and ratings on Glassdoor to decide if Pinnacle Live is right for you.