Pipedrive reviews

4.4

86% would recommend to a friend

(362 total reviews)
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Paulo Cunha

95% approve of CEO

76% positive business outlook

Pipedrive has an employee rating of 4.4 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pipedrive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

362 reviews
1.0
Jan 4, 2017

One of the worst tech companies in NYC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many nice people within the company Some opportunity for mobility in Estonia. Good stepping stone to other tech jobs. Nice perks and workplace design in Estonia.

Cons

Take the positive reviews here with a grain of salt. Most reviews here (if not all) were left upon request from HR and during better times. I mean who really goes out of their way to leave positive reviews? There are few inspiring leaders within the company. There are now two CEOs because the former CEO left neither of which can fill the original CEO's shoes. There is nepotism at the highest ranks of the company, allowing a serial underperformer to main a key leadership position. The person is an incredibly bad manager and fosters toxic culture leading to poor business results. There are large pockets of toxic and depressed culture, most notably the marketing department. There was lots of high-profile executive turnover in 2016. On the U.S. side of operation, employee perks are not that good compared to other growing companies in New York. It's disenchanting to hear the U.S based CEO complain about the cost stocking the kitchen or group outings. Most opportunity for mobility is in Estonia. Very few promotions happen on the U.S. side of business. There is no formal talent development program.

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Pipedrive Response
9y
Every quarter we ask our employees: “would you recommend working at Pipedrive to a friend?” as one of the ways to measure how we’re doing as a company. The results is our Employee NPS (Net Promoter Score). Our current score is 64 which is a high score by any standard, and our goal is to grow it past the 80 mark over time. We take Employee NPS feedback and reviews like this seriously and aim to become a better place to work at every year, quarter and day. Our most important asset is not our brand, interior design or product, but people, after all. We’re sorry that the author of this review feels this way about Pipedrive. We’re growing fast, and in the process sometimes make mistakes. We’re aware of some of the issues referred here and we’re working on fixing them. We don’t quite agree on the author’s assessment of our leadership, employee perks and lack of talent development programs, however. Employees that have given us the high NPS score or written positive reviews here would probably agree.
1.0
Oct 14, 2016

Questionable Ethics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A good product and some really great team members

Cons

Founders recently parted ways with the CEO due to not wanting to invest in sales & marketing. They have also shown little to no interest in investing in the US team. Recently they displayed very questionable morals and ethics when they let multiple people go days/hours before their stock would have vested. I would stay away from any new roles where they are asking you to build out a new function for them. Risk would be they will let you go once you do the work and they feel they can maintain it on their own.

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Pipedrive Response
9y
We’re proud of our low employee turnover rate, but like any business, we do part ways with team members every now and then. During our six years of operation, twice a contract termination has occurred relatively close to the “cliff date” of first options vesting, and in both cases, timing was coincidental and not the driving factor. There are two sides to every story. We’d like to strengthen ours by adding that more than 140 employees (out of our 220-strong team as of today) have successfully passed their “cliff date.” With the anniversary of our move to New York in August, several of our U.S. team members already have some options vested, and this number is steadily growing. People are our most important asset. People who want to make a difference and take an active role in a global growth story. If you are one of those people, please read other comments here as well.
1.0
Nov 15, 2022

Run, don't walk.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly direct managers and nice teammates... for the country you are in.

Cons

Do not even waste your time applying to Pipedrive- you will regret it. They market themselves as a hip and trendy company, and while that may be true in Europe, it could not be a more different experience in America. The inequities between the European and US teams could go on and on, but here are some highlights: pay, flexibility, company culture, and even the way employees are spoken to by management are significantly better in Europe and lacking in America. The company recently laid off over 15% of its workforce, and did so callously and maliciously. Upper management would not provide details regarding why individuals were let go and tip-toed around questions that were asked to them inquiring why. The company has always been heading down the gutter, and how the layoffs were handled (coupled with poor business practices and people management) is spearheading my search for a job elsewhere. If you're looking for a job in tech- this is NOT it. Prior reviews do not encompass the actualities of working for Pipedrive, it truly is a heartless and shady company who time and time again proves its self as a beacon in the industry of "what not to do".

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Pipedrive Response
3y
Hello, thank you for taking the time to leave the review. We strive for the best employee experience. This means making sure that Pipedrive’s culture is replicated around the world. We are truly sorry to hear that your experience has been different. The decision to put our beloved colleagues at risk of redundancy is one of the hardest that Pipedrive has ever had to make. We would not have resorted to these changes unless it was absolutely necessary to ensure Pipedrive’s sustainable growth. We are determined to provide support to those who are moving and we are offering full support in terms of personal coaching, counseling and job search. Nonetheless, we will take the feedback you have added here on board. If you have any additional feedback or questions for moving forward, please do not hesitate to contact your people partner.
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Glassdoor has 379 Pipedrive reviews submitted anonymously by Pipedrive employees. Read employee reviews and ratings on Glassdoor to decide if Pipedrive is right for you.