Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

36% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (24) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 157 reviews)); "Great people to work with and work" ((in 93 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 84 reviews)); "Close proximity and good pay" ((in 57 reviews)); "Flexible work from home schedule." ((in 40 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 70 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 43 reviews)); "Many layoffs over the last few years and FTE percent is down to around 30%." ((in 39 reviews)); "Bad manager and upper management." ((in 33 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 33 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

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Premera Blue Cross

Premera Blue Cross reviews

3.0

36% would recommend to a friend

(1,006 total reviews)

Jeff Roe

39% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.6

Culture & values

2.6

Career opportunities

2.5

Senior management

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,006 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 2, 2026

Good pay and remote work overshadow toxic management

Personal health support clinician

Recommend

CEO approval

Business Outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

5.0

May 28, 2026

Rewarding work with great pay but long hours

Call center analyst

Recommend

CEO approval

Business Outlook

Pros

Very rewarding. Great benefits and pay

Cons

Long hours as they are short staffed

4.0

May 25, 2026

Corporate is what Corporate does

Appeals specialist ii

Recommend

CEO approval

Business Outlook

Pros

Great coworkers. Mostly positive community presentation. Some benefits offered are nice. Remote work opportunity. Flex schedule.

Cons

Constant high work volume. Chronic burnout with no resolution in sight. Understaffed.

Viewing 1 - 3 of 1,006 Reviews

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Jobs at Premera Blue Cross

Mailroom Specialist I

Mountlake Terrace, WA

Administrative Assistant IV

Mountlake Terrace, WA

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Reviews by job title

Good pay and remote work overshadow toxic management

Rewarding work with great pay but long hours

Corporate is what Corporate does

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