Ramsey Solutions reviews

4.2

77% would recommend to a friend

(370 total reviews)
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David L. Ramsey

91% approve of CEO

69% positive business outlook

Ramsey Solutions has an employee rating of 4.2 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ramsey Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

370 reviews
2.0
Oct 25, 2020

No Longer the Place It Claims to Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The company puts out meaningful products that has helped millions of people with their finances - The actual workers - designers, writers, developers, sales people, content producers - are extremely talented and people of high character. I never felt like I was working with someone who was just filling a seat. Every person I interacted with outside of management was extremely talented yet humble for their age, and easily could find work anywhere. - You might win the team selection lottery and end up on a good team with great leaders who shield you from some of the ugliness that goes on in other parts of the company. - You are love-bombed twice a year with company events that are very much over the top - It is extremely rare to work overtime at the building. You almost always get to go home at your pre-selected end-of-day time. Working on the weekend is also very rare, but this might vary by role and department. - Workers have access to modern tools to get their job done.

Cons

- "Core Values" are preached about constantly, but are inconsistently enforced. Revenue impact and position buy you a lot of "grace" - The "no gossip" policy might have been good in theory years ago. It prevented communication that tends to tear down relationships, however, it discourages people low in the org chart from seeing if their concerns are merited. The only person they can talk to, without fear of termination, is someone up the org chart. It turns out this policy extends to family as well - if your spouse publicly questions something the company is doing, expect to be talked to about it. People have been terminated because of something their spouse said. - Benefits are horrible, especially the health insurance. I didn't realize this until I left and got significantly better coverage with my new employer for less than a quarter of the cost. Combined with the pay cut that I took to work here, my total compensation took a huge hit. Thankfully, I found better pay and better benefits elsewhere. You will be on your own for dental or vision benefits, and a lot of inexpensive add-ons that you might find at other places (ex: supplemental life, AD&D) are also not offered. All of those go against what the CEO preaches on-air. But hey, at least they pay for your $60 Costco membership. "Free lunch" is a thing of the past, and the "subsidized" lunch at the café isn't any cheaper than eating out. - There is a notable lack of diversity. The CEO will say "Look at all of these women executives", or point to the racial diversity among the handful of speakers. The actual staff (excluding food service and building services) has very little ethnic diversity - overall the company is close to 95% white. Some departments are very heavily male dominated, but that, at least ,has started to improve in the past few years. Overall the company is about 60/40 M/F. - Employees are expected to follow "traditional Judeo-Christian values", especially when it comes to marriage. People who sleep with someone who are not their opposite-sex spouse have been terminated, with some high level exceptions ("grace"). - The company teaches other companies through its leadership products to have retained earnings so they can handle downturns in the economy. But during the pandemic, it felt like Ramsey Solutions didn't practice what it preached. They even talked about this publicly in videos put out on social: pause profit sharing, ask employees to skip a paycheck, push accounts payable as far back as the contract allows, to name a few. - The CEO has said in the past "If you disagree with how we are handling [whatever], you need to leave.". It has been said many, many times in 2020, especially around COVID. If you have a difference of opinion, you need to take it to your leader, and risk being asked "Do you distrust the leadership?" which could be lead to your being asked to leave. You can't talk to your teammates about your concerns ("no gossip"), and if your spouse disagrees publicly with how the company is handling things, you will get a talking to (or worse) about that as well. - Don't expect to work remotely. It was allowed for a few weeks at the start of the pandemic, and a handful of people have been allowed to continue to work from home on occasion since then. In general, the CEO despises remote work. The type of cult ure he wants to maintain is not possible if the team is not under the same roof. - Every year there is a "best place to work" survey we fill out. Though I never felt pressured to lie, it was strongly communicated every year that it was not a place to air one's grievances. I've worked at other "best places to work", and none ever pressured us as much as Ramsey Solutions did to not answer negatively. - Spouses are interviewed late in the interview process. If they later choose to join one of the private social groups for spouses, realize that they are administered by part of the company's social media team and someone from HR. If your spouse attempts to say something negative (gossip, which will be blocked my the mods), it might come back to bite you. - There is a strong us-versus-them mentality, where "them" is anyone that disagrees with the CEO and operating board. That includes (but is not limited to) other employers out there, who are described as being horrible, or even the "crazy spouses" who disagree with anything about the company. - The company exhibits many signs of a "High-Control Group"

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Ramsey Solutions Response
5y
Hey man, reach out to me and let's go grab coffee. I'd like to listen. ~ Jack Galloway, Chief People Officer, Ramsey Solutions
1.0
Feb 20, 2021

Toxic high-control group in sheep's clothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I made some wonderful friends & really enjoyed working with the various teams I was on while I was there. Most of the time, I loved the work I did & the people I worked with. Loved that we did service projects in the community each year around Christmas as a company, and I appreciated the week of PTO for “ministry time” that the company gave us each year, which I used to participate in various fundraisers and service projects with my family. Also really enjoyed the big recreational events that the company did each year, such as Battle of the Bands, Field Day, and of course, the Christmas Party.

Cons

For most of the time that I was at Ramsey Solutions (RS), I thought I had a dream job. But I’ve come to recognize many of the practices I perceived as healthy & normal were actually manipulative & harmful. It started w the interview process, which spanned several months. Eventually, there was a “spousal interview,” where my spouse was asked their view of the job. We were then asked to submit a household budget, ostensibly to show we could live on the salary RS offered (Salaries used to be much lower than market avg. The justification was to make sure employees were there for the “mission,” not just $. They’ve come up a bit in recent years). My understanding is that this is still how it works. I now believe this process is designed to groom employees to accept repeated boundary/privacy violations & weed out anyone who sees their invasive requests as red flags. For one, it is an EEOC violation for employers to inquire about an employee’s marital status. As for the budget, it gives RS insight into your other sources of income, including your spouse’s. Imagine how inappropriate it would feel for any other employer to request your spouse’s salary during an interview. But RS sets this up as normal. Once you’re in, boundary violations continue. At my 1st staff meeting, I was encouraged by HR to share a little bit about myself, including where I went to church (another EEOC violation). This was common practice, in my experience. RS also has a strict “no-gossip” policy, which they define as “negatives go up; positives go all around.” In practice, this means you can’t voice concerns to ANYONE except your leader. If that concern IS RS Leadership (RSL), you’re pretty much stuck. I know people who lost jobs for voicing concerns to friends after unproductive meetings w RSL. Effectively, if you’ve gone to RSL & they did nothing, my perception was there are 0 people you can talk to about how you feel w/o risk of losing your job. Meanwhile, for all RS’ boasting that their turnover is low, it’s not uncommon for someone to be around 1 day, then gone the next, cutting all ties w people still there. (I know several who were pressured, via leveraging “severance,” to sign NDAs when they left, prohibiting them/their spouse from EVER speaking negatively about RS. My understanding is that this happens a lot.) This is so common that it’s internally referred to as the “Ramsey Rapture.” When my coworkers were “Raptured,” it wasn’t unusual for our team to not be told why they left until after their departure. The reasons given for “Raptures” are not always true; I’ve had several friends whose reasons for leaving were drastically misrepresented by RSL. I’ve also personally known RSL to blatantly lie in some cases, using false info to paint ex-employees in an extremely negative light & discourage employees from maintaining relationships w them. While I was there, Dave/RSL often referred to employees as “rock stars” & “thoroughbreds,” implying that no other companies measure up to RS. (RS has been awarded “Best Place to Work” numerous times; what they don’t tell you is employees are strongly encouraged to put ONLY positives on the surveys that determine these awards. If they have critiques, the survey is “not the place” for it.) But I heard those who take issue w RS or Dave’s personal stances (including things unrelated to financial matters, such as his views on guns or COVID-19) derided in staff meetings as “stupid,” “liberals,” “atheists,” & “wusses.” When RS was criticized in the media/online, RSL encouraged employees to trust only what RSL was telling them & no one else. “Loyalty” was expected. Dave often referred to RS as “blessed by God” & to his plan for money as “God’s plan.” The takeaway as I understood it was clear: to be a smart person/good Christian, you must support Dave & his empire. If you have doubts or concerns about him or RS, you are not only a weak, disloyal person lacking intelligence; you are going against the very will of God. It is my belief that RS exhibits many characteristics of a high-control group (Google this term for more info). There was an “us vs. them” mentality which was reinforced in many settings, including the weekly all-staff meetings & mandatory devotionals. I often heard criticism of Dave or the company painted as “spiritual warfare,” w critics portrayed as agents of Satan. What’s more, after moving to a different company, I’ve realized that much of my professional experience at RS wasn’t as beneficial as I thought. I often spent time on tasks outside my job description, negatively impacting how much relevant experience I got. I was discouraged from engaging in any sort of critical thinking that would lead me to question or improve our methodology or strategies. I never learned to negotiate salary (whenever I questioned compensation, I was made to feel ungrateful & that I was “there for the wrong reasons”). For much of my time at RS, I thought I was so fortunate. I was proud of the work I did, believed in the mission, & truly thought we were changing the world. But I now recognize my time at RS was deeply harmful for me & my family. It normalized toxic practices & warped my understanding of healthy boundaries. It damaged my relationships by making me paranoid about confiding in friends. It wreaked havoc on my spirituality by tying the messaging from RSL directly to the will of God. And it was not nearly as valuable professionally as I was led to believe. While much of my experience at RS felt positive at the time & some of the friendships I made were genuine, I cannot in good conscience recommend anyone take a job here. Yes, some people are helped by Dave’s system, but there are other financial wellness companies that aren’t toxic or controlling. Go work for one of them; RS isn’t worth the price you pay.

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Ramsey Solutions Response
5y
Hey man, reach out to me and let's go grab coffee. I'd like to hear your story. ~ Jack Galloway, Chief People Officer, Ramsey Solutions
1.0
Sep 23, 2021

Nope. Nope. Nope.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ramsey is full of some of the most brilliant and talented people I've ever met. The vast majority of the team has a good heart and a desire to make lasting change in the world. Some of my best friends came from this place, and that can't be overlooked. For all the pain Ramsey has caused, at least it's given me some incredible relationships.

Cons

Every word you've read in the press is true (at least to my knowledge). Ramsey will fight against it and say it's half truths, it's exaggerated, it's spiritual warfare. But they're lying to you. If you want to know what's really happening inside the walls of that shiny new building, check out the Religion News Service article from January 2021. Ramsey Solutions is about as toxic as it gets, which is super disappointing since they tout how "non-toxic and non-corporate" they are. They also say they operate within biblical principles. But I've never seen anyone as un-Christlike as Dave and many of the board members. Hate, malice, and vitriol are the words that come to mind when I think about the way they speak and carry themselves. I hope for your sake you don't get screamed at by Dave during your time here. But know we're not all that lucky. You're rarely set up to win and then get verbally smacked by Dave if you mess up. It's deeply embarrassing and heart-crushing. I'm still trying to mentally recover from when it happened to me in front of my whole team. The hypocrisy is some of the worst I've ever seen. They hired and kept an abuser, a groomer, and a cheater. They made excuses for him. Put him on the radio and on stages in front of thousands. Boosted his name and brand. How convenient that they apparently learned the extent of his bad behavior the same exact day the plaintiff in a lawsuit against them requested his personnel file. That plaintiff? Yeah, she was fired for getting pregnant. They fired the cheater the same exact day his name showed up in her court case. Coincidence?? Doubtful. Seems like they just didn't want to get their butts handed to them in court. The interview process is insane. It's basically set up to figure out which candidates have healthy boundaries for their lives. Hint: they want the ones who don't. They want the ones that have no problem forking over their household budgets or involving their spouse in the interview process. Basically the whole thing is set up to groom futures employees for all the ways their boundaries will continue to be violated during their tenure. I've been gone for several months now and am still dealing with the psychological fallout of my time there. There's a reason there are therapists in middle TN that specialize is caring for former Ramsey employees. I'm half expecting the board to figure out who I am from this review and show up on my doorstep in an effort to silence me. But that fear is exactly what they want me to be stuck in. It's how they win.

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