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Royal Caribbean Group

Engaged Employer

Royal Caribbean Group reviews

3.9

67% would recommend to a friend

(2,122 total reviews)
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Jason Liberty

76% approve of CEO

69% positive business outlook

Royal Caribbean Group has an employee rating of 3.9 out of 5 stars, based on 2,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Caribbean Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Nov 3, 2023

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your coworkers are incredible. They are truly passionate and skilled and you learn something every day.

Cons

The culture is doing a somersault. The CEO and now senior leadership is enforcing a strict 9-5 work schedule which would be fine if so many of us didn’t put in countless hours after 5pm and on weekends. We have been told that they are tracking our movements during the day and don’t care about what we do off-hours. All of this is happening while we are having a successful year. It’s changing the morale from wanting to put in the extra hours after work to launch amazing products to ‘screw it. Not worth it’. No one likes feeling like they’re in a prison. So when the clock strikes 5, we’re not putting one more minute of work. Top performing friends who have been rated 3 are adopting this same mentality. The culture change is not the Royal Caribbean, the brand that innovates. It is not going to continue leading the way if its people are burnt out and no longer believing in the culture of what makes us the best. On top of all of this, salaries are not competitive. Benefits are standard. Upside of being able to go on a weekend cruise for cheap is not worth it.

3.0
May 7, 2024

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at the Royal Caribbean Group's corporate office has provided me with the opportunity to collaborate with colleagues who are truly committed to excellence. The team atmosphere is commendable, and the benefits, including the cruising perks, are exceptional.

Cons

Post-pandemic executive leadership and policy changes have raised concerns about the company's direction, particularly regarding employee well-being. The transition from CFO to CEO has seen a shift towards more rigid office hours, with the removal of flex time. This policy change has been challenging for many employees, especially those commuting from afar or managing caregiving responsibilities. The benefits of flex time, which supported a work-life balance without cost to the company, seem to be undervalued by the executive leadership (CEO and CPO specifically). Moreover, the perspectives and actions of the current leadership, specifically the CEO, Jason, and the Chief People Officer, Dana, appear increasingly disconnected from the daily realities and needs of their workforce. Statements made during town halls about the cost of living adjustments (due to skyrocketing prices in South Florida)—coupled with visible personal expenditures by the CPO—suggest a growing gap between executive lifestyles and the broader employee experience (she bought a multi-million dollar home when she relocated to Miami). This is starkly different from the tenure of the previous CEO, Michael Bayley, who was a staunch advocate for employee-centric policies. The core issue lies in the perceived shift from a 'people-first' culture to one where financial considerations overshadow employee satisfaction and engagement. This change has palpably impacted morale, with many employees feeling less inclined to extend themselves beyond the bare minimum required. It is disheartening to see a once vibrant and supportive workplace culture decline. As someone who has deeply valued being a part of this company, I hope that future decisions will realign with the ethos that once made Royal Caribbean Group a remarkable place to work. This environment, created by the CEO and CPO, is fertile ground for union activity.

1.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Lovely building, great workout center, nice co-workers

Cons

Management at the Springfield location has created a culture of bullying over the past few years. The VP often makes rude comments about people with disabilities, accents, other sexual preferences, he makes it well known that he's a Republican and holds less than diverse viewpoints. If it weren't for this one VP, Royal Caribbean would be a much better place to work!

Viewing 1 - 3 of 2,122 Reviews

Glassdoor has 3,375 Royal Caribbean Group reviews submitted anonymously by Royal Caribbean Group employees. Read employee reviews and ratings on Glassdoor to decide if Royal Caribbean Group is right for you.