SUN Behavioral Health reviews

Understaffed, management that doesn't care, patients treated like a number.

Scheduling is a mess, either too many scheduled and constantly being cancelled (over 50% of scheduled shifts cancelled for months in a row), or census increases without a plan and they're desperate to find staff to fill too many holes. When the census is high, they don't bring in enough staff and the ratio per patient is unacceptable. Techs that have ZERO CNA background left to care for high needs patients needing assistance in and out of bed, wheelchair, the toilet, assistance wiping, showering, etc. This is a dangerous situation where someone will end up hurt- either patient or staff. Ratios need to consider the type of patient and not overfill unit with patients that will fight/riot. Also, with these types of patients, it needs to be staffed more appropriately for staff to be able to separate and de-escalate situations.