4.0
Jun 26, 2022
Great Company & Pay/Huge Work Load
Former employee, more than 1 year
London, KY
Recommend
CEO approval
Business Outlook
Pros
Supervisors and team members were very helpful, and Senture provided a thorough training program. Pay is different for different contracts you are on. I was on the Humana Military contract, and it was wonderful. They had great pay, and benefits for the employees that were a part of this contract.
Cons
The Humana Military contract had non-stop phone calls for your entire shift. You are monitored closely on your after call time, this means you are expected to complete all call notes while you are on the phone, and call documentation had to be incredibly detailed. These things for me made it a very stressful and overwhelming work environment. I was burnt out bad in 12 months.
