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      State Farm

      Engaged Employer

      State Farm Customer Service Representative/Sales reviews

      5.0

      11% would recommend to a friend

      (11 total reviews)
      avatar

      Jon Farney

      Not enough data to show CEO approval

      10% positive business outlook

      Ratings by category

      5.0

      Senior management

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.0

      Career opportunities

      2.0

      Diversity & inclusion

      2.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      Jul 10, 2023

      Great place!

      Customer service representative/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office that I worked out, was great. Boss and manager were super chill and very understanding when time off was needed and so on.

      Cons

      Customers were very rude. It was THEIR way or the highway. Literally, all of them

      3.0
      Feb 7, 2018

      No Room for Advancement

      Customer service representative/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really depends on the agent you are working for but mine was pretty flexible with last minute time off and understanding that things happen last minute.

      Cons

      Our commission structure was terrible. $10 for every auto policy and $20 for every home. The only real money was in life insurance. He did not offer any benefits to full time or part time employees. No room to grow unless you eventually want to own your own State Farm agency

      1.0
      Jul 14, 2017

      I wish I never left my previous job for here

      Customer service representative/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to bring my pet or let them out during lunch daily and she was heavily focused on buying lunch for everyone.

      Cons

      The agent in Monona, WI had no aspect of organization. She doesn't assist in training and forgets to pay your salary. She couldn't meet her goal so she took out life policies on everyone who could qualify in the office.

      Viewing 1 - 3 of 11 Reviews
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