State Farm Customer Service Representative CSR reviews

Users say... "Great benefits and enjoyed working there" "Pay is good if you stay a long time but then they lay you off." "It's very interesting and you meet great people!" "Great work life balance and I hardly ever feel like I have to stay for overtime." "The training is great but long and drawn out." 

Users say... "management is poor and it more of a popularity contest to move within the company rather than performance based decisions." "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them."