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Sunrise Senior Living

Engaged Employer

Sunrise Senior Living reviews

3.7

65% would recommend to a friend

(2,991 total reviews)
avatar

Jack R. Callison, Jr.

67% approve of CEO

57% positive business outlook

Sunrise Senior Living has an employee rating of 3.7 out of 5 stars, based on 2,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunrise Senior Living employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many come to mind - sometimes, if you're lucky enough to have a good team and residents, those are the "pros."

Cons

Sunrise Senior Living cares more about financial performance and corporate image than on supporting residents or frontline staff. Communities are consistently understaffed, nurses & caregivers are burnt out, resources are limited, and many buildings and programs are in evident decline, despite the high costs families pay for care, which continue to climb. Leadership is clearly disconnected from the realities of this field, and instead of providing meaningful support, staffing assistance, or funding for supplies and equipment, they resort to criticizing and berating employees. Communities continue to suffer from chronic understaffing and lack of resources with little protection, appreciation, or support, while leadership bonuses and promotions continue without issue despite how unqualified they are to work in this field. The disconnect between corporate/social media and actual operations is alarming. Employees who genuinely care about residents are left overwhelmed and unsupported, and are blamed when things go wrong. Concerns raised by staff are often buried, morale is extremely low, turnover is high, and many employees and leaders have left for competitors. Residents deserve dignity, quality care, and meaningful engagement. Employees deserve safe working conditions, adequate staffing, and leadership that listens. Unfortunately, these do not exist at Sunrise.

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Sunrise Senior Living Response
5d
All feedback is important to us and we take your comments very seriously. Please email info@sunriseseniorliving.com with your contact information so that we can reach out to you for additional information so that we can review and address the situation. Thank you, The Sunrise Team
4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great insurance and great pay

Cons

Very demanding work environment and fast paced.

avatar
Sunrise Senior Living Response
5d
We value all feedback and take it into consideration. Feel free to email info@sunriseseniorliving.com, or simply provide your contact information, with further details so we may follow up. Thank you, The Sunrise Team
Viewing 1 - 3 of 2,991 Reviews

Glassdoor has 3,080 Sunrise Senior Living reviews submitted anonymously by Sunrise Senior Living employees. Read employee reviews and ratings on Glassdoor to decide if Sunrise Senior Living is right for you.