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TCC Verizon Authorized Retailer

Engaged Employer

TCC Verizon Authorized Retailer reviews

4.5

91% would recommend to a friend

(2,217 total reviews)
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Scott Moorehead

95% approve of CEO

87% positive business outlook

TCC Verizon Authorized Retailer has an employee rating of 4.5 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TCC Verizon Authorized Retailer employee rating is 33% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Working for TCC Verizon has truly been a blessing in my career. I’ve been with the company since 12/21/20, and what keeps me here is the environment. TCC has a family-oriented culture where you can genuinely be yourself. They accept you for who you are from day one. It’s rare to find a company that values authenticity this much, and it makes coming to work enjoyable. I also have to highlight the leadership. My District Manager, Regional Manager, and VP have all been incredibly supportive. They listen, they coach, and they genuinely care about their teams. Having leadership that believes in you makes all the difference. The pay is another huge plus. TCC offers great commission opportunities, monthly bonuses, and strong spiffs. If you’re a go-getter and love sales, the earning potential truly is unlimited. You earn based on your effort, which motivates me every day. Pros • Family-oriented environment — They let you be yourself and accept you as you are. • Supportive leadership (DM, RM, and VP are all amazing). • Great pay with unlimited earning potential. • Strong bonuses and spiffs. • Flexibility in schedule and work environment. • Fun atmosphere, especially during the holidays. • Opportunities to grow and build a long-term career. • Interaction with the public — meeting new people keeps the job exciting.

Cons

Some months are slower than others —commission can fluctuate. Public interaction can be a pro and a con depending on the day. Holiday seasons get busy (fun, but definitely hectic!). Sales expectations can feel high during slower traffic times. Overall, TCC Verizon is a great place to work if you’re driven, people-focused, and want a company that embraces individuality. The culture, leadership, and pay make it stand out in wireless retail. Even with the ups and downs of monthly traffic, I wouldn’t trade the experience. I’ve grown here both personally and professionally, and I’m proud to be part of a company that feels like home.

2.0
Jan 11, 2018

Grew up loving this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family environment at the store level. Decent pay, once every three comp changes. The skills I learned on my own here provided me the experience to get a better job elsewhere.

Cons

I worked here for almost 8 years. I went to sales rally after sales rally , knowing this is where I’d always be. TCC for life! Then I quit. It broke my heart to leave.. but my spirit had already been crushed. Sales reps fired after one bad month... actually a good month, but didn’t sell their water protection ... so .. fired.. on dec. 1st. Store managers become overworked sales reps. ZERO compensation based on how the store runs.. the only thing you get is to keep your job for exceeding goals. But “we care!” No you don’t. The days of Scott reaching out are gone.. the front line are the entitled enemy and that’s what’s wrong?? No. I wanted to stay here for my career.. I left on my own.. I wasn’t fired, demoted, or forced to resign. I left you, for me.

1.0
Dec 6, 2017

This is the end...

Recommend
CEO approval
Business Outlook

Pros

Not a one. Worst experience I've ever had with any company I've ever worked for. There is no Culture of Good. It's a joke. Scott Moorehead is a disaster waiting to happen. Culture of Good and their non profit TCC gives is all a way to save face for being the shady heartless outfit it has become.

Cons

Minimum standards across the board? No way. These people do what they want, to whom they want, whenever they want. I have worked here over 3 years, worked in 7 different locations, managed 4 of them and was unceremoniously let go today. I have a great track record, left and rehired twice, promoted again the second time back and was let go today for missing one out of 6 minimum standards. I missed it trying to assure that a single mom with three kids didn't lose her job before Christmas and so my 4 employees were safe. With 2 days to go I dropped just under the bar for GP per customer trying to keep two people above the mark. Is that my problem? NO! My problem is that another manager in the region who lost all her people to minimum standards and herself failed to hit minimum standards was kept even after falling short. Lies and inconsistency, that's what you get at TCC. It is a character and integrity issue of which they have none, and it starts with the CEO. They have no clear definition of who they are or what they stand for any longer. So let me spell it out for you...EGO. Moorehead has a God complex as I remember back to a previous sales rally where he stood on stage asking all these young impressionable managers, "Do you believe TCC can give you life?" No sir, TCC gave me a paycheck, but never life and it certainly was never going to be my life. In fact, you are now sucking the life out of your employees for your own GREED. You and your cronies are money grubbing, backstabbing, underhanded cretans who don't deserve hardworking honest men like myself. You did me a favor. Here's to watching from the outside the implosion of a once solid company gone dirty.

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Glassdoor has 2,238 TCC Verizon Authorized Retailer reviews submitted anonymously by TCC Verizon Authorized Retailer employees. Read employee reviews and ratings on Glassdoor to decide if TCC Verizon Authorized Retailer is right for you.