Is TP a good company to work for as a Costumer Service Representative Trainee?

Costumer Service Representative Trainee professionals working at TP have rated their employer with 4.6 out of 5 stars in 236 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Representative Trainee Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Representative Trainee interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1476) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Costumer Service Representative Trainee reviews

4.6

97% would recommend to a friend

(236 total reviews)

Jorge Amar

100% approve of CEO

89% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.4

Career opportunities

Costumer Service Representative Trainee employees have rated TP with 4.6 out of 5 stars, based on 236 company reviews on Glassdoor. This indicates that most Costumer Service Representative Trainee professionals have an excellent working experience there. TP is rated 24% above average by Costumer Service Representative Trainee professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

236 reviews

4.0

Jun 10, 2026

Estabilidad y buen pago, pero ambiente cerrado

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Es un trabajo estable con buenas instalaciones, pagan puntual

Cons

Es algo encerrado y no hay muchos bonos o motivantes

TP Response

4d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jun 10, 2026

Buen ambiente con actividades, pero falta de luz natural

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Pagan puntual, recreaciones, actividades y atención

Cons

Espacios sin ventanas, ventiladores muy duros

TP Response

4d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

May 29, 2026

Supportive team and strong onboarding, but learning curve exists

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Welcoming and supportive team members. Well-structured onboarding and training process. Positive and collaborative work environment. Helpful managers who are available for guidance. Opportunities to learn and develop new skills.

Cons

Still learning company processes and systems, which can take time. Some procedures can feel overwhelming at first due to the amount of new information. It may take time to build familiarity with different teams and workflows.

TP Response

4w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 1 - 3 of 236 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home

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Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative - Onsite

TP

TP Costumer Service Representative Trainee reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Estabilidad y buen pago, pero ambiente cerrado

Buen ambiente con actividades, pero falta de luz natural

Supportive team and strong onboarding, but learning curve exists

Jobs at TP

TP reviews FAQs

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