TTEC reviews

3.3

54% would recommend to a friend

(239 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Reviews by job title

239 reviews

Reviews about "Diversity & Inclusion"

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with supportive leaders who genuinely value employee growth and well-being. The open-door policy encourages collaboration and transparency, while the flexible work setup and strong focus on work-life balance create a positive and sustainable work environment. TTEC also provides meaningful opportunities for career growth within an inclusive and people-centered culture.

Cons

Compensation for some business support roles could be more competitive and aligned with market standards. There’s also an opportunity to further invest in employee development through more collaborative training initiatives, such as external seminars and leadership programs, to help employees expand their skills, networks, and industry connections.

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Inside promotions Decent payment Once in a while events

Cons

Poor management Bad atmosphere Favoritism

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated opportunities for promotions, competitive pay, and company events. We also take your comments about management, work atmosphere, and fairness seriously — feedback like this helps us identify ways to improve the employee experience. We wish you all the best in your future endeavors.
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative culture, Strong focus on learning and development, Inclusive workplace

Cons

Room for more process improvements and Workload spikes

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you value our supportive culture, focus on learning, and inclusive environment. We also take your comments about process improvements and workload seriously — feedback like this helps us continue enhancing support and empowering our teams. We wish you continued success in your role.
Viewing 1 - 3 of 239 Reviews

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