Is TaskUs a good company to work for as a Email Support Representative?

Email Support Representative professionals working at TaskUs have rated their employer with 3.6 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Email Support Representative Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Email Support Representative interview questions at TaskUs .

Does TaskUs pay Email Support Representative employees well?

Email Support Representative professionals rate their compensation and benefits at TaskUs with 3.3 out of 5 stars based on 102 anonymously submitted employee reviews. This is 14.1% worse than the company average rating for salary and benefits. Find out more about Email Support Representative salaries and benefits at TaskUs .

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1386) , Content Moderator (1205) , Customer Service Teammate (860) , Teammates (790) , Team Leader (699) , Team Mate (683) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (175) , Teamate (163) , Operations Manager (160) , Team Lead (143) , Customer Service Agent (142) , Team Member (127) , Customer Service (126)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1082 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 879 reviews)); "Great for new hires and the working environment is nice" ((in 464 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 449 reviews)); "Permanent Work from Home is the best" ((in 393 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 915 reviews)); "Awful upper management, politics, overworked" ((in 62 reviews)); "You will see blatant favoritism" ((in 58 reviews)); "Bad management and too much office politics even when working from home." ((in 30 reviews)); "Even leaders contribute to bullying and harassment." ((in 11 reviews))

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TaskUs

TaskUs Email Support Representative reviews

3.6

95% would recommend to a friend

(102 total reviews)

Bryce Maddock

99% approve of CEO

55% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.3

Compensation and benefits

3.1

Senior management

Email Support Representative employees have rated TaskUs with 3.6 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Email Support Representative professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Email Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

3.0

Apr 6, 2025

Good temporary job

Email support

Recommend

CEO approval

Business Outlook

Pros

They give you a device, paid training

Cons

No career growth, low pay, annual increase is not guaranteed as well. HMO provider is not good

3.0

Nov 28, 2024

Ample

Email support

Recommend

CEO approval

Business Outlook

Pros

Awesome diverse place to work at

Cons

Low base pay but can improve

5.0

Aug 14, 2024

GREAT COMPANY! MY TOTGA!

Email support representative

Recommend

CEO approval

Business Outlook

Pros

Employee benefits and site activity room! Even our bathroom has a shower and sauna!

Cons

Toxic management. It depends where account you will be going. Some are good, some are toxic.

Viewing 1 - 3 of 102 Reviews

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TaskUs reviews FAQs

TaskUs reviews TaskUs Email Support Representative reviews

TaskUs

TaskUs Email Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good temporary job

Ample

GREAT COMPANY! MY TOTGA!

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