Question 1

Is TaskUs a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at TaskUs have rated their employer with 3.7 out of 5 stars in 1,891 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TaskUs.

Question 2

Does TaskUs pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at TaskUs with 3.5 out of 5 stars based on 1,891 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries and benefits at TaskUs.

Question 3

How happy are Customer Service (CSR) professionals working at TaskUs?

Accepted Answer

71% of Customer Service (CSR) employees at TaskUs would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service (CSR) professionals have also rated TaskUs with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at TaskUs?

Accepted Answer

Customer Service Representative (1386), Content Moderator (1206), Customer Service Teammate (860), Teammates (790), Team Leader (699), Team Mate (684), Customer Service Representative (CSR) (572), Quality Analyst (229), Learning Experience Leader (175), Teamate (163), Operations Manager (160), Team Lead (143), Customer Service Agent (142), Team Member (127), Customer Service (126)

Question 5

What are the pros of working at TaskUs according to real employee reviews?

Accepted Answer

"the benefits were good and the company hists a lot of events that are really fun." ((in 1098 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 872 reviews)); "Great working environment and an employee first company" ((in 453 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 447 reviews)); "Permanent Work from Home is the best" ((in 399 reviews))

Question 6

What are the cons of working at TaskUs according to real employee reviews?

Accepted Answer

"ridiculously strict attendance policy schedule is a mess salary is low for a very demanding job" ((in 905 reviews)); "Some toxic managers." ((in 69 reviews)); "You will see blatant favoritism" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 10 reviews))

TaskUs

TaskUs Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People-focused with great benefits, but management varies

Work-from-home option, but sudden removal from program

Great work culture, but compensation needs improvement

Top companies for "Compensation and Benefits" near you

Jobs at TaskUs

TaskUs reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TaskUs reviews FAQs

Jobs at TaskUs