The RealReal High Risk Authenticator reviews

3.3

63% would recommend to a friend

(11 total reviews)

Rati Sahi Levesque

Not enough data to show CEO approval

10% positive business outlook

Reviews by job title

11 reviews
4.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Cool Stuff to see and be around

Cons

nothing that i can think of.

avatar
The RealReal Response
1y
We're happy to hear that you enjoyed the unique items and experiences at TRR. Thank you for sharing your feedback!
3.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, nice HSA contribution, great paid time off.

Cons

Unattainable goals. Master and senior authenticators are unfriendly and cliquey. Not much room for growth. Overall stale low moral across the warehouse. Really strict infraction policy. If you make one attention based mistake it’s a level three write up that doesn’t fall off for six months. Preventing you from moving up or out of the department. They want you to push numbers but have pristine performance. It’s extremely stressful.

avatar
The RealReal Response
1y
Thank you for sharing your feedback. We are happy to hear you are satisfied with our benefits package. At The RealReal we strive to cultivate a culture of belonging and that starts with making all employees feel welcome. While it is important that we maintain certain KPIs to ensure a positive customer and consignor experience, it is also important that we give our employees grace and leverage constructive feedback to improve and maintain performance. We are consistently re-evaluating our performance metrics against team performance and business needs to ensure there is a healthy and achievable standard set. We never intend for our employees to feel stressed about their performance, and if there are specific instances or concerns with your performance that you would like to discuss, I encourage you to reach out to HRPerth@therealreal.com or leverage the AllVoices platform. Thank you again, for your insightful feedback, and we hope to hear from you soon.
1.0
Apr 7, 2024
Recommend
CEO approval
Business Outlook

Pros

None that I would like to mention.

Cons

They say unlimited PTO but mean 20days no give but take As soon as the management team decide your disposable they will say whatever and blame you for what ever they deem fit. If you decide to leave on your own accord they will call you tot let you go same day. Company doesn’t know what it’s doing changing how they authenticate for you in the future

Viewing 1 - 3 of 11 Reviews

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