Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"The benefits are great (I was even able to add my life partner to my insurance!" ((in 15 reviews)); "Great Teams" ((in 11 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 7 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "low pay, high stress." ((in 13 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "no bonus's unless you have a manager title or above." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

Skip to content Skip to footer

Notifications

TierPoint

TierPoint reviews

3.6

67% would recommend to a friend

(73 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 5, 2026

Good for entry level IT only

Site operations specialist

Recommend

CEO approval

Business Outlook

Pros

Tierpoint is a good entry level for someone looking to gain experience in the IT industry.

Cons

The pay rate is considered low compared to other companies.

2.0

Sep 25, 2025

Senior accountant

Recommend

CEO approval

Business Outlook

Pros

Work from home Great team of coworkers

Cons

Long hours Job expectations are much higher than the pay

TierPoint Response

6mo

Thank you taking the time to leave a review on our Glassdoor page! We're glad to hear you are surrounded by a great team of coworkers and have a good work-life balance. We appreciate your candid feedback about the long hours and job expectations. Please know HR is always available for a conversation about your concerns. Thank you for all you do for TierPoint!

4.0

Jun 12, 2025

Good company, Decent pay

Site operations

Recommend

CEO approval

Business Outlook

Pros

● Lots of support from teams and management. ● Access to additional training ● Plenty of options for advancement

Cons

● Pay while alright, could be better. ● Staffing stretched thin.

TierPoint Response

10mo

Thank you for sharing your feedback! We are glad to hear you feel supported by your team and management. We're happy to learn that you utilize the training platforms and feel there are plenty of advancement paths for your career with TierPoint. We appreciate your honest input regarding the compensation and staffing challenges. Thank you for being a part of the TierPoint Team!

Viewing 1 - 3 of 73 Reviews

Jobs at TierPoint

Senior Client Executive

Senior Client Executive

Accounts Payable Specialist

Senior Client Executive

Talent Business Partner