Toast Inc reviews

3.8

69% would recommend to a friend

(73 total reviews)
avatar

Aman Narang

76% approve of CEO

65% positive business outlook

Reviews by job title

73 reviews

Reviews about "Diversity & Inclusion"

Return to all reviews
3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a good boss and he resigned. Remote working.

Cons

Old tech, ai agent is built by sdes, no professional ai people. Docs are bad.

avatar
Toast Inc Response
4mo
We appreciate you sharing a candid review with us. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
2.0
May 20, 2025

Must have a thick skin to stay

Recommend
CEO approval
Business Outlook

Pros

Work life balance Some wonderful coworkers and very bright people Interesting problem space

Cons

Leadership, especially senior, is impossible to please. Top down orders are given with little insight to the actual work and problems to be solved. Middle management runs around at the whim of senior management, dismantling teams roadmaps every couple months, and then asking why things aren’t done, done quicker, or done differently. It’s impossible to succeed when there is ever changing guidance on what should be worked on. Many talented people leave due to this. Clear favoritism by management - very cutthroat environment - finger pointing, shifting blame. It is too bad, because the majority of people are great to work with and just want to do their jobs well, and the minority is ruining the rest of our work lives.

1.0
May 4, 2025

Ok benefits, terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay is ok

Cons

Managers talk about employees, upper management lies and makes empty promises. Managers also have favorites.

Viewing 1 - 3 of 73 Reviews

Glassdoor has 1,762 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.