TriNet Client Success Partner reviews

2.1

Be the first to recommend this company

(3 total reviews)
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Mike Simonds

Not enough data to show CEO approval

Reviews by job title

3 reviews
3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team and manager and good pay.

Cons

Company is continually changing and has completely remolded their processes internally and externally. Externally, instead of a dedicated Partner for the client to reach out to, they have to call a 1-800 number. Internally all positions have been revised, much higher work load that is impossible to balance and they laid off more than 50 employees 3 months ago.

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TriNet Response
5y
Thank you for your feedback. Feel free to contact us at feedback@trinet.com
1.0
Nov 6, 2020

Call center

Recommend
CEO approval
Business Outlook

Pros

Above average benefits and pay. Great PTO/benefit options/standard 401k match.

Cons

Became a call center rather than actually caring about the clients. Changes are often which can be good but is executed poorly which leads to frustrations. Taking PTO means you fall behind

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TriNet Response
5y
Thank you for your feedback. If you have specific suggestions, we would welcome further discussion. Please contact feedback@trinet.com.
3.0
Jul 22, 2019

Degrading Employees is Key

Recommend
CEO approval
Business Outlook

Pros

TriNet offers some fantastic benefits, and if you are lucky enough to have a people-focused manager, you can go far

Cons

Client success is a joke. We are not allowed to help our clients, the other departments do not provide assistance and are only focused on their goals, not the client needs. We are treated like dogs, even though we may have more experience and credential than the 'human capital business partners', who are allowed to provide incorrect information and give advice opposite to what actually is best practice. Being paid less than them is an additional kick in the face.

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