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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (829 total reviews)
      avatar

      Jane Sun

      87% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      829 reviews
      5.0
      Jun 6, 2025

      Great company

      Marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      International Work Environment Diverse and multicultural teams, especially in global offices (e.g., Singapore, Hong Kong, Seoul, London). Career Growth Opportunities Employees often mention internal mobility and promotion opportunities, especially in tech and operations. Global Brand Recognition Working for a well-known travel tech company enhances your resume and industry experience. Learning Opportunities Exposure to international markets, high-volume operations, and cutting-edge travel technology. Young and Dynamic Culture Fast-paced, startup-like environment encourages agility and quick decision-making.

      Cons

      Not Fully Remote-Friendly While hybrid setups exist in some offices, full remote options are limited and role-dependent. only support Hybrid work.

      3.0
      Nov 11, 2018

      Great pay with not much else.

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good for the role. Opportunity for running a territory very early in a career.

      Cons

      Frequent changes in regional management - new manager comes in every 3-6 months and changes the supporting team, leading to disruption in operations. Very stubborn approaches to working in a new market. Very little respect for written contracts, often blatantly breaking the terms of an agreement, and encouraging this behavior. Regional managers can be very political in their decisions.

      5.0
      Jan 12, 2023

      Great Company to Work for

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trip.com is a leading Online Travel Agency in the world with Expedia and Booking as its competitors. Even knowing that fact, I am still surprised to find out how great this company's U.S. branch is for employees to work for. Firstly, it advocates a balance between work.and life. You will not feel burned out. Yes, there is a KPI target you are expected to reach, however, the training and coaching is more than adequate for both experienced and rookie employees to succeed. You surely will have a quality life. Secondly, you can always feel the trust from your superior and coworkers. There is NO politics. The integrity level of the entire team is very very high. Finally, the compensation model is more than fair, actually very employee friendly. HR and business operations have complete SOPs for you to follow. You are working with a relatively young workforce here with Trip.Com U.S., therefore, don't be surprised to see many promotion opportunities. Above is my two cents.

      Cons

      Remember, your employer is a leading global OTA. You are dealing with hotels, airlines, your operators and so on every day. Business travel is unavoidable. For those who like travel, you may really enjoy those opportunities. For those who are restricted by family issues, you have to be prepared for at least once a quarter business travel.

      Viewing 1 - 3 of 829 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 925 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.