Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (272) , Veterinary Technician (178) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 214 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 249 reviews)); "Some managers have difficult managig styles." ((in 59 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews)); "there is no work/life balance" ((in 43 reviews)); "Upper management is clueless." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,341 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,341 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 28, 2025

Great people

Associate veterinarian

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits Easy to transfer locations if you move or to pick up extra shifts Opportunities to progress at any employment/education level Great local culture and talent

Cons

Corporate doesn’t really connect with the local clinics (can be a good thing too I suppose). When they do, it doesn’t seem genuine or like they know how individual hospitals operate or how the employees function on a day to day basis.

VCA Response

7mo

Thank you for the review and feedback! We recently made changes to our company communication, new initiatives process, and hospital visit guidelines. We hope you see a difference soon. Keep sharing the feedback so we can continue to improve our associate experience.

1.0

Aug 23, 2012

Terrible management ruins the company.

Revenue accountant

Recommend

CEO approval

Business Outlook

Pros

Decent pay for fresh graduates. Free soft drinks for those unconcerned about their health. Most employees are very friendly. They do have special company events.

Cons

No growth or opportunities. High turnover because people eventually quit or get fired because of poor management. Horrible management because all the smart people leave, and the less intelligent ones stay to get promoted. That's why you'll see wash-ups (law students who couldn't pass the bar, 30+ year olds w/o CPAs or MBAs) as your supervisors.

3.0

Jan 23, 2023

Convinced me to change careers

Entry level coder

Recommend

CEO approval

Business Outlook

Pros

Encourage continued education and advancement with additional available training and CE credits. Pay was better than most in the area offered (however that is only because most local hospitals paid below average).

Cons

They began pushing heavily on unnecessary "Care Club" plans for all clients causing significant strain on treating patients as we went from spending 90% of an exam with the patient to spending more than half of the time explaining different "treatment plans" (estimates) with the client. At times the job is more marketing than medicine. Focus on money over the best medicine. There was always demand to increase how many patients are in hospital while disregarding capability of hospital based on staffing, resulting in several instances of unsafe conditions for patients and employees. Management was poorly organized and ill prepared. This may have likely been a local issue for the Southeast region, as I have heard better from the Western and Midwestern region of the US.

VCA Response

3y

Thank you for this feedback. We're sorry to hear about some of these experiences and we want to know more. When you are able, please reach out to us at EmployeeConcerns@vvca.com with more details. We are here to help.

Viewing 1 - 3 of 2,341 Reviews

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Animal Care Attendant

Animal Care Attendant

VCA

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Terrible management ruins the company.

Convinced me to change careers

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