Is WM a good company to work for as a Process Analyst?

Process Analyst professionals working at WM have rated their employer with 4.2 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of WM employees being 3.4 out of 5 stars. Search open Process Analyst Jobs at WM now and start preparing for your job interview by browsing frequently asked Process Analyst interview questions at WM .

Does WM pay Process Analyst employees well?

Process Analyst professionals rate their compensation and benefits at WM with 3.4 out of 5 stars based on 20 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Process Analyst salaries and benefits at WM .

How happy are Process Analyst professionals working at WM?

82% of Process Analyst employees at WM would recommend their employer to a friend. This rating has increased by 18% in the past 12 months. Process Analyst professionals have also rated WM with a 3.6 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (162) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 573 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 382 reviews)); "Great people and company to work for" ((in 179 reviews)); "Easy to learn and the culture was good" ((in 83 reviews)); "Good work/life balance provided there" ((in 74 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 270 reviews)); "Long hours and maybe weekends" ((in 148 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "Way too much favoritism." ((in 45 reviews))

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WM Process Analyst reviews

4.2

82% would recommend to a friend

(20 total reviews)

James C. Fish, Jr

83% approve of CEO

83% positive business outlook

Ratings by category

3.7

Senior management

3.7

Career opportunities

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.2

Diversity & inclusion

Process Analyst employees have rated WM with 4.2 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Process Analyst professionals have an excellent working experience there. WM is rated in line with the average (within 1 standard deviation) by Process Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

5.0

Feb 10, 2026

Relevant Jobs

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Work culture was good in the organization

Cons

there is nothing negative about organization

WM Response

3mo

Thanks for taking the time to share your thoughts - we truly appreciate it! Hearing from our team helps us continue to grow and improve, especially when it comes to leadership. We’re always working to make sure our leaders are showing up in the right way, because at the heart of it all, it’s our people who make this a great place to work. Your feedback helps us stay focused on what really matters.

5.0

Jun 26, 2025

Better than so called MNCs

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Everything is good including salary, environment.

Cons

I cant think of any

WM Response

11mo

Thank you for your great five-star review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

4.0

Jun 17, 2025

It is good company

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance, comfortable job.

Cons

Work from home not available

WM Response

11mo

Thank you for your great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

Viewing 1 - 3 of 20 Reviews

Jobs at WM

Senior Manager - Customer Onboarding

Industrial Account Executive

District Manager in Training

Analyst III, Technical Support

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WM Process Analyst reviews

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Better than so called MNCs

It is good company

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