Is WTW a good company to work for?

WTW has an overall rating of 3.9 out of 5, based on over 9,855 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 77% of employees would recommend working at WTW to a friend and 70% have a positive outlook for the business. The best reviews about WTW have been left by employees working as Intern - Hourly , Associate Broker and Managing Director .

Does WTW pay their employees well?

According to anonymously submitted Glassdoor reviews, WTW employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WTW. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at WTW?

77% of WTW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WTW 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at WTW?

Analyst (398) , Actuarial Analyst (276) , Senior Associate (233) , Consultant (197) , Director (193) , Associate (181) , Customer Service Representative (158) , Business Analyst (148) , Associate Director (130) , Senior Analyst (128) , Senior Consultant (124) , Lead Associate (123) , Intern (105) , Senior Advisor (99) , Customer Service Representative (CSR) (86)

What are the pros of working at WTW according to real employee reviews?

"The people are great and really helpful" ((in 788 reviews)); "the benefits are good and you have options to pick from" ((in 488 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 484 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 364 reviews)); "Flexible work from home ability" ((in 199 reviews))

What are the cons of working at WTW according to real employee reviews?

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 255 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 154 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 125 reviews)); "Your managers do not understand the nuances of dedicated domains so it would be difficult to make any logical point" ((in 118 reviews))

What are employees saying about WTW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WTW layoffs and their outlook for job security at WTW in 2026.

What WTW locations have received the highest employee ratings?

Austin , Detroit , Charlotte , Richmond , Saint Louis , Irving , Stamford , Miami , White Plains , Irvine

WTW reviews

3.9

77% would recommend to a friend

(8,039 total reviews)

Carl Hess

84% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

WTW has an employee rating of 3.9 out of 5 stars, based on 8,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Oct 7, 2025

Great place to work!

Broker

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, great work environment, great team of people

Cons

Due to flexibility it’s sometimes difficult to see everyone in the office

WTW Response

6mo

Hi and thank you for taking the time to leave your review on Glassdoor. We're happy to read that you feel that we are a great place to work, that you are enjoying working with your colleagues and our flexible work styles. Best regards, WTW

4.0

Sep 6, 2018

Great for some frustrating for others.

Pension benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Great work environment, heavy focus on working as a team Great first job since you get exposure to many different types of work that looks good on a resume Opportunities are given to those who work hard Can dictate your own career path to some extent You begin immediately on a client - your training is specific to what you will actually be doing Periodic fun events and free food

Cons

Raises will always be a percentage of what you currently make (roughly 0-10%) regardless of promotions. This was a significant reason for many of my peers departure from the company. Your experience is greatly determined by your client team. You begin immediately on a client. There is training, but oftentimes you are expected to learn from your teammates (who can range from great trainers to very poor) until you can be put in a large group training

WTW Response

7y

Thank you for recognizing our culture of collaboration and meritocracy – we believe that when our colleagues are at their best, they’ll do the best for our clients and be rewarded for their contributions in return. Your feedback is essential to us as we look for ways to improve our colleagues' experiences. Thank you for taking the time to share your thoughts.

5.0

Nov 12, 2018

Plenty of Opportunities

Lead associate

Recommend

CEO approval

Business Outlook

Pros

Willis Towers Watson is an extremely flexible and involved employer. They have amazing company values and promote inclusion and diversity at all levels of the organization. The compensation and benefits packages are extremely competitive!

Cons

Still some headaches associated with the merger of Willis & Towers Watson exist today as far as technology systems go.

WTW Response

7y

It's great to see you mention our commitment to flexibility whenever businesss and client demands allow and our commitment to inclusion and diversity. We believe that by creating a work environment where everyone is heard and respected, we empower our colleagues to bring their whole self to work and help us achieve our business goals. We're always looking for ways to improve our colleagues' experiences and we highly value your feedback. Thank you.

Viewing 1 - 3 of 8,039 Reviews

Jobs at WTW

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026

Customer Service Representative - Work From Home (Multiple Locations) | 2026

WTW

WTW reviews

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Great place to work!

Great for some frustrating for others.

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