Wayfair reviews

3.0

38% would recommend to a friend

(283 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Reviews by job title

283 reviews

Reviews about "Diversity & Inclusion"

Return to all reviews
2.0
Jan 15, 2026

Not a good place

Recommend
CEO approval
Business Outlook

Pros

I worked at Wayfair for five years, and the best thing about it is definitely the coworkers I met. Lots of smart, kind people, especially among those who are earlier in their careers.

Cons

Frequent layoffs, toxic managerial culture, pay is only okay. I've seen people wait for years for promotions they deserved, and I definitely saw a gender bias (women had a tougher time getting promoted, or getting their work recognized fairly). The hybrid work has the worst possible design: Most engineers are located outside the US, yet US employees must go into the office four days per week. Collaboration is a massive headache, even when people genuinely want to work together. This is an okay place to stay for a bit if you need a job, but you should try to get out as soon as you can. Otherwise, you'll be fired when you don't expect it.

2.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Diversity and culture top notch, genuine focus on work life balance and flexibility especially for families with young children, good pay package

Cons

Uninspiring leadership, poor business practices, planning and complete lack of focus on results

1.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

None. This was the worst professional experience of my career.

Cons

Micromanagement is extreme — constant trackers, daily check-ins, and oversight that felt more like surveillance than support. Feedback is subjective and personal, focused on “tone” or personality rather than the quality of work. Improvement isn’t tied to clear expectations or measurable outcomes. Directors reinforce the same issues: framing feedback as developmental but ultimately centering on perception, not performance. PIPs (performance improvement plans) are overused and act as a tool to push people out rather than help them succeed. HR gives the appearance of being supportive, but in reality their role is to protect the company, not employees. The company’s messaging about diversity and inclusion does not reflect reality. Leadership lacks representation and equity is not built into day-to-day culture.

Viewing 1 - 3 of 283 Reviews

Glassdoor has 7,857 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.