West Shore Home reviews

3.1

44% would recommend to a friend

(511 total reviews)
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B.J. Werzyn

57% approve of CEO

49% positive business outlook

West Shore Home has an employee rating of 3.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Shore Home employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

511 reviews
5.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Working for a growing company like West Shore Home consistently provides opportunities for personal growth and development. They are committed to supporting its' employees who want to make a difference and prove themselves. Strong company culture. There are always aches and pains at any workplace, but I am thankful for the great co-workers I have and for an overall positive atmosphere.

Cons

Nothing out of the ordinary for any workplace. You get what you put into it!

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West Shore Home Response
8mo
We appreciate you taking the time to share your experience. It’s great to hear that you’re finding opportunities for growth and value the culture and team environment at West Shore Home. We’re proud of our employees’ dedication and commitment to making a difference as we continue to grow nationwide. Thank you for being part of the team!
2.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

There is plenty of money to be made. You will have to put it long hours for it. High performers are earning $200k+, mid-range to low performers still bring in $100k+.

Cons

Your schedule is never set in advance. It may appear to be set, but it is subject to change on a dime. Schedule updates are sent via text; meaning, that you must constantly check your phone while driving. A typical day might look like this: you drive 1h30m to get to your morning appointment. A few hours later you pack up your car, check your phone, and realize you've been given an evening appointment 15 minutes from your house. Good news, you think you can head home, rest up, work on administrative tasks, and get ready for your evening sales call. You pull into your driveway, ready to work on paperwork, check emails, and reply to salesforce notifications; which must be replied to immediately or you will be reprimanded. Then, you realize you got another text, informing you that an afternoon appointment has been added. Said appointment is 2h15m back the way you came. Let's add that up: 1h30m to your first call, 1h30m back home, then 2h15m to go back then way you came, then 2h15m to come back home again for your evening appointment. This type of day occurs once a week at a minimum. So, you'll end up spending time in grocery store parking lots waiting anxiously for texts to come in about your next appointment before you dare to head into the dentist, pick up your kids, run an errand, etc.

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West Shore Home Response
1y
Thank you for the detailed review. While we are glad you felt well compensated for the work, we will take note of the schedule as this is something we are always trying to improve upon.
2.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Freedom on the road, no micro managing, rarely having to go into the office, base salary

Cons

Commission is fair but lots of financially rejected deals (bad credit) means you don’t get paid for it, heavily based on the lead you get whether or not you will sell, no mileage reimbursement, buy a junk car because yours will be ruined, working 6 days a week, hard to do if you have a family, reps are dinged on everything from sales to appointments who aren’t even home its your fault, high turnover, no prequalifying of leads based on affordability, over hiring so reps don’t get a lot of apts a day.

Viewing 1 - 3 of 511 Reviews

Glassdoor has 515 West Shore Home reviews submitted anonymously by West Shore Home employees. Read employee reviews and ratings on Glassdoor to decide if West Shore Home is right for you.