Yes! Communities reviews

3.3

53% would recommend to a friend

(294 total reviews)
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Steve Schaub

61% approve of CEO

51% positive business outlook

Yes! Communities has an employee rating of 3.3 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yes! Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

294 reviews
3.0
Sep 3, 2019

It's an Attitude...

Recommend
CEO approval
Business Outlook

Pros

It has taken time away from YES! to be objective. So, here it goes The YES! Attitude is a way of life: YES! I can Help; YES! We are a Team; YES! We add Value; YES! We build Community. Funny, I've been gone for a while now and I still find myself doing my best to live and work the YES! Attitude. In the beginning it was all hands on deck, everyone jumping in to make a difference and give the Community Managers what they needed to be successful, to make a positive difference in the lives of the residents, to build community, by adding value to their lives and the company because we were a team and we showed that we were a team because we helped each other out. We asked for help, we offered helped, we supported each other, we added value to each other’s lives and to the company and we built community - get the picture? It was joint effort. Heck, in the beginning I didn't even know that Gary McDaniel was the CEO of the company - I literally, had no idea! That's who we were, a Team. All of us! When lived, the YES! Attitude was transformative - and you honestly did not mind working longer hours because we worked hard, played hard and flexibility was inherent. In the beginning. The benefits were great, bonuses and profit sharing was awesome, the 401k plan is matching to 4%, a Health Saving account that the company contributes towards when getting a high deductable insurance plan, graduated PTO as seniority was reached, Spring Break and Fall Break - opportunities for community building at the corporate office (frmly the Home Office), monthly activities to bond us to each other, regular company updates and chances for open dialogue. Potential (and by potential, just that...see cons) for growth and professional development, and above all others - the most amazing, hard working, and dedicated co-workers I have ever had. Now the cons....

Cons

For years our Attitude was the driving force of the YES! Culture. It was so ingrained in me that it took me 3 years to make the decision to move on from YES!...3 years to make the decision, and 6 to 9 months to implement my departure. The mantra, YES! I can Help and YES! We are Team both inspired and drove many of us to work longer hours than we should have - especially considering that a) raises on average were non-existent for the home office team, instead we had opportunities to earn subjective bonuses. And by subjective, that is exactly what I mean - many of us never know what the basis for our bonuses were, how our rates were decided, and how we could achieve higher bonuses when given lower ones (I blame managers for this, for not being transparent with their staffs.) By the end of my tenure gone was the attitude and in its place was "you take care of yes and yes will take of you" and "if you aren't happy here, maybe you aren't a good fit" - well, the day I first heard the second statement was the day I realized YES! had grown a too big too fast for its own good. Long gone were the days of 'all hands on deck' and in its place was specialization, 'that's not your job' comments, followed by 'that's not my job' comments, to nothing getting done because no one would take ownership, meetings to decide when to have a meeting -- yada yada yada. The killer though was the loss of profit sharing for some folks, which was a nice perk, replaced with annual performance reviews with raises billed as incentive increases. My butt - they were cost of living raises 3% that was it (when you insurance goes up 7% but your raise is only 3% and you've been killing yourself, seriously?) Long hours, loss of flexibility, clock watchers, years of begging for a team only to slowly lose any autonomy, finding about decisions long after they were made only to be the one to clean it all up.

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Yes! Communities Response
5y
Thank you for taking the time to share your concerns with us. We’d like to learn more about your situation and what exactly happened. Please feel free to email us at careers@yescommunities.com if you would like to discuss further.
1.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great at promoting women and people with atypical work histories. Some of the nicest people you will ever meet.

Cons

Before I start: The reviews here are not representative of the whole story -- the company specifically asks certain people to provide reviews (I was personally asked to review the company, and waited until I left due to fear of retaliation if I posted an honest post). COVID response: Even when cases were at their highest in Denver, they still required at least 50% of people in the office. Emails were sent out to the Home Office saying that “our numbers” of people in office needed to be higher and that people were expected to come in. If someone in the office tested positive, they would only alert the people who had meetings with that person; the whole office was not notified when someone tested positive in the office. VERY old school: Management pays attention to when you arrive at the office and leave. If you are working from home (which is only permitted because of COVID; they strongly are anti-WFH), they will check your Skype status. It is very micro-managing. Even though they do a great job promoting women, an old boys vibe permeates throughout the company. Many managers (director and above) are ineffective and comments from them can be unprofessionally direct. Management: Management does not provide constructive feedback; multiple times I have seen people thrown under the bus in meetings by their managers. Passive aggressiveness is common. Management makes every bump in the road feel like a crisis. There is high turnover at this company and poor morale. HR mediation is common, yet rarely produces conflict resolution. Benefits are there, but are not great, especially given the competition in the area.

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Yes! Communities Response
5y
We appreciate you taking the time to write this review. We apologize your experience was not what was expected. As a company, we are consistently looking to improve, and we would greatly appreciate it if you could please provide some information on your experience so we can improve in the future. Please email us at careers@yescommunities.com
2.0
Jul 15, 2019

Learning Experience

Recommend
CEO approval
Business Outlook

Pros

Learned a lot about real estate without having to be licensed since manufactured homes are recognized as vehicles and not "real" property. There is always work to do, steady hours, and a light/fun working environment (as long as the numbers are looking good). Great benefits, company trips, lots of encouragement from your market/district management. As a sales person once you get your momentum by learning the ins and outs of the buying process you'll do great and the pay structure (at least when I was there) was great for closed sales!

Cons

Where do I begin... Depending on your community staff it can be exhausting and lead to burnout without help. I worked in a community with just two office staff members including myself and the manager. The Manager of course having earned her stripes could have weekends off most of the time but leave the sales person to work full saturdays and sometimes sundays with the promise of a tuesday or wednesday off that would often be forfeited anyway due to the high pressure to hit budget. The constant fear of loss management style would stress you out and without rest it caused me to lose all interest in whatever money I could make. There's this attitude of no excuse for a bad month (unless you just started), no excuse for a home left vacant at months end (even if it is unfinished) because it is based on numbers and numbers alone. This drive for 100% occupancy could have led to some of the success in the past but all it does is burn and church people at 2 person communities that are in a major metropolitan with tons of competition. My work ethic and teamwork strengths kept me going as long as I could before complete burn out... Vacations were scary because the numbers could suffer and you'd spend your whole vacation stressing out. My manager was able to cope by having weekends off to somewhat relax or take a short trip somewhere while I could never take a weekend trip because I never had more than 1 day off at a time (if that!). I could have complained about it but it but the company's toxic culture would have caused me more harm than good from this sort of complaint. I grew to hate that office with a passion because it became my entire life where at first I was so excited and happy to help people find a home in our community. I then lost faith in the product because homes were never truly "move in ready" by our deadlines. I had to learn to under-promise deadlines to save myself from being cursed out by families with no where to go because we promised a home would be ready and it wasn't. My manager over promised ready dates to someone to "show me how it's done" and the day before their move-in date I walked the property to discover a catastrophe. I had to learn never to trust maintenance and walk the home myself because I'd be the one on the chopping block. It's much easier to calm someone down over the phone the day before a move in vs. in person the day of move in. Senior management reminds me of the top of a pyramid scheme, very detached from the real experiences of people at the bottom because of the facade put on by middle management, yet they put on some inspiring speeches at the company meetings. As a younger person in the workforce, it can be more easily dismissed but as you get older you see the mentality for what it is (treating entry level non management staff like children). At an annual company meeting where employees at all levels get to attend there is a lot of friendly competitiveness among the different regions to create excitement, nothing wrong with that except when I witnessed a newly promoted manager gave an employee a look of disgust because the employee was not camera ready to show enthusiasm on que and then that same manager chastised others for not showing enough enthusiasm when her boss danced (I did show enthusiasm and dance on que not out of fear but out of compassion since I truly did like some of the people I worked with plus I secretly planned on leaving after another month anyway for something more balanced). For the younger employees experiencing somewhat of success they'll feel that superior and peer pressure because they don't know any better but I knew better since my secret was that my days were numbered there anyway because of all of this crap.

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Yes! Communities Response
5y
Thank you so much for your thoughtful and detailed review. We wanted to let you know we’ve taken the points you have mentioned in your review to heart. Please feel free to reach out to us at careers@yescommunities.com if you would like to discuss further.
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Glassdoor has 322 Yes! Communities reviews submitted anonymously by Yes! Communities employees. Read employee reviews and ratings on Glassdoor to decide if Yes! Communities is right for you.