Does Zenith American Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Zenith American Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zenith American Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zenith American Solutions?

45% of Zenith American Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zenith American Solutions 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zenith American Solutions?

Customer Service Representative (14) , Supervisor (8) , Client Services Manager (7) , Pension Analyst (7) , Claims Processor (6) , Accounting (4) , Claims Examiner (4) , Client Services (4) , Senior Customer Service Representative (4) , Staff Accountant (4) , Account Manager (3) , Accountant (3) , Claims (3) , Claims Representative (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Zenith American Solutions according to real employee reviews?

"Good benefits and truly enjoyed the people I worked with over 23 years." ((in 24 reviews)); "friendly people to work with" ((in 18 reviews)); "My coworkers are great and work just as hard." ((in 12 reviews)); "great employees to work with" ((in 4 reviews)); "Supervisors where caring then." ((in 4 reviews))

What are the cons of working at Zenith American Solutions according to real employee reviews?

"Poor management" ((in 32 reviews)); "There is no training and if your supervisor doesn’t like you they will make your life miserable." ((in 30 reviews)); "Heavy workload with low pay." ((in 12 reviews)); "Managers and associates bad mouth each other." ((in 11 reviews)); "The morale in the office is low because of management and people who have been loyal to the company for years are leaving." ((in 7 reviews))

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Zenith American Solutions

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)

Kim Fiori

52% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

281 reviews

1.0

Mar 22, 2026

Run the Other Direction

It business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Actually I dont have a single 'pro' to state here.

Cons

- Salary not competitive - Threatened and successfully took away PTO - Micromanaging - Antequated technology - No team cohesion - Culture is non-existent - Employees not respected, treated like children

4.0

Mar 11, 2026

This company has been very good to me.

Client service executive

Recommend

CEO approval

Business Outlook

Pros

High pay, remote work option, great CEO and direct manager.

Cons

None really other than perhaps conduct salary reviews every few years to make up for elimination of bonuses.

5.0

Feb 20, 2026

Great Place to Work

Claims supervisor

Recommend

CEO approval

Business Outlook

Pros

Team environment and room for advancement

Cons

Not too much transparency on company policies and updates

Viewing 1 - 3 of 281 Reviews

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Run the Other Direction

This company has been very good to me.

Great Place to Work

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