eAssist reviews

4.3

87% would recommend to a friend

(341 total reviews)

Rhett Burnham

74% approve of CEO

82% positive business outlook

eAssist has an employee rating of 4.3 out of 5 stars, based on 341 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The eAssist employee rating is 23% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

341 reviews
1.0
Mar 17, 2026

Pay and amount of work not in balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is a good pro for this job.

Cons

The fact that you are clocking in all the time you work but then if the commission does not cover those hours and you get a pay in excess of commission is worrisome and confusing. We need time to work and provide excellent service but if we work more than what is the commission for we get penalized? That is not fair. Also in the calculation of commission the employer taxes are being taken out as a Golden gate commission so we are ending up paying those out of our meagre commission. Commissions have not been indexed or updated with inflation at least not to say about the loyalty some of us had put in. It really needs a change and overhaul to the compensation method that it is being used.

avatar
eAssist Response
2mo
Thank you for taking the time to share your feedback. We appreciate you raising these concerns. We understand that compensation, especially when it involves both hourly pay and commission, can feel complex and at times unclear. Our intent is to ensure that all team members are paid for every hour worked, with a guaranteed minimum, while also providing the opportunity to earn more through commissions based on performance. To clarify, employees do not pay employer payroll taxes, and no team member is penalized for time worked. If there are situations where the pay structure feels unclear or inconsistent, we want to understand those experiences better and address them directly. We also recognize the broader point around workload, inflation, and long term compensation. These are active areas of evaluation, and feedback like yours plays an important role in informing how we improve going forward. We encourage you to connect with our People Services team so we can walk through your specific situation and provide clarity. Your perspective matters, and we appreciate you taking the time to share it. Warm regards, The eAssist Team
5.0
Mar 9, 2026

Great place to work and grow

Recommend
CEO approval
Business Outlook

Pros

Self-paced Work From Home Great pay Great work ethic is rewarded

Cons

You must be very good with time management You need to be discipled enough to set work and NON work hours

Viewing 1 - 3 of 341 Reviews

Glassdoor has 426 eAssist reviews submitted anonymously by eAssist employees. Read employee reviews and ratings on Glassdoor to decide if eAssist is right for you.