Check out your Company Bowl for anonymous work chats.
With Alorica, it’s easy to maintain a safe space for your community. Our Content Moderators—central to our Digital Workbench™ solution—help prevent online abuse. With over 3K content moderators across 8 countries moderating 1B+ pieces of content a year, we know a thing or two about playing nice online. Read more at: https://bit.ly/2UmTVn4
Companies that not only embrace but champion grassroots diversity, equity, and inclusion initiatives are typically well positioned to deliver outstanding customer and employee experiences at every level & touch point. Learn how to make DEI a key component of your customer service and culture in this recent TechCrunch article by our Chief Culture Officer Joyce Lee. Read more at: https://bit.ly/3k2UEEc
AVA—Alorica’s Virtual Assistant—isn’t just another chatbot. She delivers speed, efficiency, and accuracy, while also boosting your brand and protecting your bottom line. Read more at: https://bit.ly/3phhueL
Converting information into actionable insights shouldn’t be difficult. With Otto, Alorica’s powerful Discovery Bot, it’s press-a-button easy! Otto mines through mountains of data, applying artificial intelligence to deliver the actionable insights you need to accelerate and automate workflows and more. Learn how easy Otto-mation can be! Read more at: https://bit.ly/2XPTZOj
In order to support today’s gaming community, you need to be everywhere your gamers are. Find out about the important considerations and how Alorica can help protect your players both in-game and out of it with our omnichannel customer support. Read more: https://bit.ly/3kX2aBf
Alorica just won first place in PR Daily’s 2021 Nonprofit Communications Awards for Diversity, Equity and Inclusion Communications. We pride ourselves on our incredibly diverse workforce, so in keeping with our tradition of empowering employees, we launched our global TIDE (Together for Diversity, Inclusion & Equity) program. As part of TIDE, thank you to all the Aloricans who participated in Real Talk (75+ sessions & counting!), where we listened, learned and shared about issues that matter most to you and your communities. Let’s continue to create a more inclusive Alorica family and world around us. Read more at: https://bit.ly/3vMNgkL
She’s a virtual powerhouse who can save you as much as 35% compared to traditional customer support channels, but that’s just the beginning. Learn more about how she’s a capable conversational solution to nearly any CX challenge! https://bit.ly/3mxAr9M
Don’t neglect your gaming audience! With the right customer support, gaming companies can tap into their communities to create brand loyalty and increase their revenue. Find out about the important areas to consider and how Alorica can help. Read more at: https://bit.ly/3kX2aBf
Chief Culture Officer Joyce Lee and our non-profit partner Making Lives Better with Alorica (MLBA) have been named a Silver winner in the 18th annual Stevie® Awards for Women in Business! Recognized for "Most Valuable Non-Profit Response", this award highlights Joyce’s leadership and MLBA’s efforts to provide pandemic relief through a culture of connection and empowerment, spanning from grant donations, charity support and resource assistance. Read more at: https://bit.ly/3BsnOmU
It’s #CustomerServiceWeek and we just wanted to thank each and every one of our Aloricans for their relentless commitment to create insanely great (and award-winning!) customer experiences. Your unique combination of heart and passion is truly what makes #Alorica the best of the best.
