Check out your Company Bowl for anonymous work chats.
This month, we spoke with the President of Carpet One Floor & Home, John Gilbert, about the divisional mission to support retail members & the recent initiatives that are changing the game for their businesses. John touches upon the single largest project that CCA Global Partners has ever undertaken, the launch of Retail 2.0. "This is a transformative initiative that addresses every step of the customer journey, culminating with the showroom visit. Supporting Retail 2.0 is our launch of an improved product file management system, G2, that perfects both our product data files as well as the delivery system to points of contact; website, digital price tags, in-store Product Experience Platform, and member P&Ls." In addition to the launch, members, staff, and vendors from Carpet One Floor & Home just concluded their Summer Regional meetings, where the team gathered at venues across North America to share their vision for Retail 2.0 as well as embrace member feedback.
Meet Vice President, Human Resources, Lisa Finke! 👋🏼 Lisa recognizes that culture has become a powerful differentiator at CCA Global Partners, and has learned that when employees feel valued & connected to their workplace, that sense of belonging and purpose leads to better engagement, satisfaction, and commitment to their roles. With 23 years of experience in both our Manchester, NH & St. Louis, MO offices, Lisa offers advice to our newest colleagues, urging them to, "Enjoy every moment during your time with us, whether it be for a few years or whether you turn into a lifer! Don't be afraid to speak up and share your ideas or opinions - we foster an environment of collaboration & engagement. Stay true to The CCA Way & always be passionate about what we do for our members!" Lisa reveals her favorite book, 212 The Extra Degree: Extraordinary Results Begin with One Small Change, written by Sam Parker. She explains that, "At 211 degrees, water is hot. At 212 degrees, it boils. With boiling water comes steam and steam can power a locomotive. 'That one extra degree of effort, in business and life, can separate the good from the great.' Isn't this amazing to think about when you're working on a project or initiative?"
This year's Halloween Committee brought magic to our CCA Global Partners' offices with festive activities inspired by a fantasy favorite! 🪄 After being sorted into their respective "houses," CCA witches & wizards participated in events such as a virtual scavenger hunt, costume contest, Great Hall feast, and chili cook-off, with the opportunity to win valuable points. Happy Halloween!
Meet CCA Global Partners' Marketing Specialist, Cara Lyman! 🎉 Cara joined the CCA team a year and a half ago, and since then, has found great fulfillment in her daily tasks, recognizing "working with both my colleagues & the members we serve is a genuine pleasure." As Marketing Specialist, Cara's role primarily emphasizes digital project management, where she finds it most important to remain flexible, open-minded, & simply kind to others. Fun facts about Cara? She was adopted and in 2000, met her biological sister who she's now closely bonded with. She also has an interesting hobby; "I collect stones, crystals & fossils. We enhance their appearance using a tumbling process that can take several months. When all is completed, they are shiny, smooth and beautiful."
Today, we're giving a round of applause to Vice President of ProSource Kitchen & Bath, Shane Riley, as he celebrates his 20th Anniversary with CCA Global Partners! 👏🏼 Fellow colleague, Andrew Shulklapper, speaks to Shane's continuing commitment to the @ProSource division and his crucial role in pioneering new growth for its independent owners. From his co-creation of Frontline, a foundational system serving members by focusing on customer relationship-building, his leadership through the 2008 recession which cultivated the most significant driver of sales growth over the previous 13 years, and his hand in launching Kiba Studios, an expansive kitchen & bath showroom founded in 2019 and currently offered to @Carpet One Floor & Home and @Flooring America retailers, Shane's work has continued to amaze. Andrew goes on to say, "Shane is a creative, high-energy, & positive-thinking leader who has developed and surrounded himself with a very talented team. He embodies the core values and attributes of CCA as a smart, disciplined, creative individual with solid team-building and collaborative skills."
This month, CCA Global Partners is excited to feature Membership Operations Specialist, Raye Lewis! Raye is celebrating her 19th year with CCA this November, and was introduced to our organization from a friend who loved the work environment & culture. Today, Raye agrees with her acquaintance, stating, "I work for a company that not only values their members, but truly appreciates and respects their employees." Raye echoes this idea & the CCA mission by acknowledging her favorite part about her role in operations; helping our members! At work, some of the overused phrases you'll hear from Raye include "Good gravy!" & "Keeping It Real!" At home, she enjoys writing, reading, cooking, & watching PBS (she has a special fascination with the history of the British Royal Family). If you haven't met Raye yet, introduce yourself 👋🏽
On Sunday, CCA Global Partners' Senior Accountant, Jason Sievers, celebrated his ✨10th✨ work anniversary! As Senior Accountant for several of the CCA retail divisions, Jason's role is to prepare & distribute the monthly financial statements and reports, assist with the annual budget and mid-year forecasts, work with our external auditors during the year-end audit, and provide feedback & analysis to upper management as needed. As described by his colleague, Kim Diamond, "Everyone who knows Jason, knows that he is one of the nicest people you will ever meet and always has a smile to share." On behalf of all of us at CCA, congratulations on an exceptional 10 years!
CCA Global Partners is excited to announce that following our fourth consecutive appearance on Business NH Magazine's 'Best Companies to Work For' list, this year, CCA will be inducted into their Hall of Fame! The induction is rewarded to companies that earn a place on the list for four out of five consecutive years, and who complete extensive employer and employee engagement surveys conducted by The Employee Engagement Group. In celebration of the winners, Business NH Magazine will host their "Breakfast with The Best" event on September 21st in Manchester, NH; offering a Hall of Fame-led panel, workshopping, & networking opportunities. CCA is thrilled & honored with this recognition. Thank you to our dedicated colleagues for their feedback & advocacy in making us one of the Best Companies to Work For in New Hampshire!
This National Food Bank Day, the CCA Global Partners team in Manchester, NH worked together to collect a large supply of non-perishable food & other household necessities to be donated to the local New Hampshire Food Bank. Thanks to all who brought in items for the cause! 🍽️
CCA Global Partners is excited to be featuring another one of our great leaders this August, Vice President, Buying, Andrea Lauer Mummau! When Andrea started at CCA 24 years ago, she was drawn to its future possibilities, whatever they may be. Since then, she's spent six years with the ProSource division & the last eighteen years in Corporate Buying. Andrea agrees with many of her colleagues that CCA is "all about people," and enjoys seeing her team excel & move up in the company, while getting to know our members, their families, and their lives. Similarly, Andrea reflects on one of the most important things she's learned over the past five years, stating, "Nothing happens without people." Aside from her notable work with CCA's buying team, Andrea joined CCA's Office Emergency Response Team in St. Louis, MO, and felt compelled to take an additional EMT class at night, did work in hospitals, & completed ambulance ride alongs to pass the state and national tests. Andrea also loves to travel, paint, and restore furniture, sorting through thrift shops for that perfect piece! Through her passion for restoration, she has redesigned & remodeled several homes.
