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As the year winds down, we’re proud to share that we donated $31 MILLION in food and supplies to animals in need this year through #ChewyGivesBack. Thank you to our Chewtopians and Chewy customers for helping to improve the lives of pets in need. Your big hearts and hard work contribute to our goal of making the world a better place for pets, our partners who care for them and people who love them.
The culture we're building here at Chewy is pretty special! Our CEO Sumit Singh sat down with The Motley Fool Money Podcast to talk all about #LifeAtChewy and how we are maintaining our Customers First mindset as we grow. Take a listen and enjoy using the link below!
There's a lot to love about our Corporate Hub in Boston, MA but we think you (and your pup) would really like our indoor dog park! Take a peek at this profile of our New England paw print in Built In to see how our renovated space enables Chewtopians to collaborate, connect, and build relationships with one another. 👇
Our hearts go out to our Chewy family, friends, and loved ones affected by #HurricaneIan. Florida is home to many of our Chewy Team Members, and we're committed to helping our local communities impacted by the storm and donating more than 100,000 pounds of pet food and supplies so far through our partners Greater Good Charities and Voices of Change Animal League. We will continue to provide support as the community begins to recover. 💙 A big “Thank You” to all of the Chewtopians across the company who sprang into action to help coordinate donations immediately following the disaster. We’re so grateful to have so many pack members who care deeply about Floridians and their pets. If you’re interested in joining us to support pets in need, donations can be made directly from VOCAL's Wish List.
“We are living proof that customer experience matters. Experience that creates positive memories will create not only awareness but also affinity toward the brand…That’s the Holy Grail.” In a new interview with Fortune magazine, our CEO, Sumit Singh, shared the secrets behind Chewy's pathway to profitability as well as the sustained impact of prioritizing and cultivating customer loyalty. Reflecting on our success over the past few years, Sumit considers innovation in areas like pet health and supply chain to be critical, and further, reflects on the importance of focus and discipline to deliver growth and profitability. We are excited for what's to come!
Wow, what an honor! For the fifth year in a row, we've been named a top dog at delivering customer service by Newsweek! The award means so much to us because our "Customers First" Operating Principle is at the heart of everything we do here at Chewy. You can review the full list of honorees here:
For the second year in a row, we are proud to have been named as the #1 Online Pet Store by Newsweek! Cheers to all the paw-some Chewtopians who are so dedicated to supporting pet parents (and partners) across the country. 🎉
We were recognized by Adweek for providing the "Best Customer Experience" in the annual Commerce Awards. Further proof that Chewy's commitment to kindness and business strategy that prioritizes our paw-some customers is core to our growth! This recognition means the world to us since everything we do is to serve pet parents (and partners). Thank you to all our team members for constantly living our Customers First Operating Principle.
We are honored to announce a monumental Chewy Gives Back milestone: over $100 Million in donations of food and supplies to rescue and shelter pets in need since our launch of Chewy Gives Back in 2012. This is an extraordinary achievement and the culmination of more than 10 years of dedication, hard work, and passion from every single Team Member across our organization. Creating a better world for pets in need is at the core of everything we do through Chewy Gives Back and every day we are so proud to be helping transform the lives of pets and pet parents everywhere.
We're so honored to have our Leadership team and Career Growth op-purr-tunities here at Chewy recognized among the best-of-the-best by Comparably! This award is based entirely on reviews left by Chewtopians like these ones, so a big "thank you" to all our team members for your feedback.
